Unable to install canonical-certification-client on 14.04.3 kittyhawk image, failed with dependency error

[Po-Hsu Lin]

We're unable to install canonical-certification-client on a Dell system with 14.04.3 OEM image

Test steps:
1. Run Dell recovery on the target system
2. Add checkbox-dev ppa, and run "sudo apt-get update"
3. Try to install canonical-certification-client

It will complain about the dependency not met issue as we encountered in 14.04.2 [1]:
unity-control-center : Depends: libcheese-gtk23 (>= 3.4.0) but it is not going to be installed
                        Depends: libcheese7 (>= 3.0.1) but it is not going to be installed

If we try to use the old workaround, as stated in Yung's comment of bug 1428972:
sudo apt-get install canonical-certification-client libcheese-gtk23
libcheese7 libclutter-1.0-0 libclutter-gtk-1.0-0 libcogl15 libclutter-
gst-2.0-0 gstreamer1.0-clutter

It will try to remove some packages and install a bunch of mesa related packages, and causing the clickpad stop working after reboot.
(Only left click still working)

From the to-be-removed packages list:
  libegl1-mesa-lts-vivid libgbm1-lts-vivid libgl1-mesa-dri-lts-vivid
  libgl1-mesa-glx-lts-vivid libglapi-mesa-lts-vivid libgles1-mesa-lts-vivid
  libgles2-mesa-lts-vivid libxatracker2-lts-vivid xserver-xorg-core-lts-vivid
  xserver-xorg-input-all-lts-vivid xserver-xorg-input-evdev-lts-vivid
  xserver-xorg-input-mouse-lts-vivid xserver-xorg-input-synaptics-lts-vivid
  xserver-xorg-input-vmmouse-lts-vivid xserver-xorg-input-wacom-lts-vivid
  xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid
  xserver-xorg-video-ati-lts-vivid xserver-xorg-video-cirrus-lts-vivid
  xserver-xorg-video-fbdev-lts-vivid xserver-xorg-video-intel-lts-vivid
  xserver-xorg-video-mach64-lts-vivid xserver-xorg-video-mga-lts-vivid
  xserver-xorg-video-neomagic-lts-vivid xserver-xorg-video-nouveau-lts-vivid
  xserver-xorg-video-openchrome-lts-vivid xserver-xorg-video-qxl-lts-vivid
  xserver-xorg-video-r128-lts-vivid xserver-xorg-video-radeon-lts-vivid
  xserver-xorg-video-s3-lts-vivid xserver-xorg-video-savage-lts-vivid
  xserver-xorg-video-siliconmotion-lts-vivid
  xserver-xorg-video-sisusb-lts-vivid xserver-xorg-video-tdfx-lts-vivid
  xserver-xorg-video-trident-lts-vivid xserver-xorg-video-vesa-lts-vivid
  xserver-xorg-video-vmware-lts-vivid

It looks like the key could be the xserver related input packages (like the xserver-xorg-input-all-lts-vivid), after it's been removed, we won't be able to install it again, it will become unavailable, only the package with -trusty or -utopic will be available, but not -vivid.

And from the xinput_resource script from resource-generic provider, some feature loss for the Cypress clickpad could be observed, please find attachments for output log before and after this.

As it is blocking QA testing, I will mark this one as Critical.

System information:
image: kittyhawk2-trusty-amd64-20150508-1 image
Linux CRZ-L 3.19.0-17-generic #17~14.04.1-Ubuntu SMP Thu May 7 11:05:22 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

[1] https://bugs.launchpad.net/bugs/1427524

[Po-Hsu Lin (cypressyew)]

dmesg output after this happens.

I tried "dmesg | grep -i cypress" before and after, there is no significant change other than the time stamp change.

 [ 2.109030] usb 3-1.4: Manufacturer: Cypress Semiconductor
 [ 7.820800] input: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN as /devices/pci0000:00/0000:00:12.0/usb3/3-1/3-1.4/3-1.4:1.0/0003:06CB:75BF.0002/input/input13
 [ 7.821590] hid-multitouch 0003:06CB:75BF.0002: input,hiddev0,hidraw1: USB HID v1.11 Mouse [Cypress Semiconductor USB-Serial (Single Channel)] on usb-0000:00:12.0-1.4/input0

[Po-Hsu Lin (cypressyew)]

Xorg log after this happened.
EE could be found for the Cypress clickpad in this log.

[ 19.996] (II) XINPUT: Adding extended input device "Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN" (type: TOUCHPAD, id 12)
[ 19.996] (II) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: initialized for absolute axes.
[ 19.996] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: (accel) keeping acceleration scheme 1
[ 19.997] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: (accel) acceleration profile 0
[ 19.997] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: (accel) acceleration factor: 2.000
[ 19.997] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: (accel) acceleration threshold: 4
[ 19.997] (II) config/udev: Adding input device Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN (/dev/input/mouse1)
[ 19.997] (II) No input driver specified, ignoring this device.
[ 19.997] (II) This device may have been added with another device file.
(EE) [dix] Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: unable to find touch point 0

[Po-Hsu Lin (cypressyew)]

Xorg log before this.
The Cypress clickpad works just fine.

[ 10.128] (II) config/udev: Adding input device Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN (/dev/input/event12)
[ 10.128] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Applying InputClass "evdev touchpad catchall"
[ 10.128] (II) Using input driver 'evdev' for 'Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN'
[ 10.128] (**) Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: always reports core events
[ 10.128] (**) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Device: "/dev/input/event12"
[ 10.184] (II) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Using mtdev for this device
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Vendor 0x6cb Product 0x75bf
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Found 1 mouse buttons
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Found absolute axes
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Found absolute multitouch axes
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Found x and y absolute axes
[ 10.184] (--) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Found absolute touchpad.
[ 10.184] (II) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: Configuring as touchpad
[ 10.184] (**) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: YAxisMapping: buttons 4 and 5
[ 10.184] (**) evdev: Cypress Semiconductor USB-Serial (Single Channel) UNKNOWN: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200

[Sylvain Pineau (sylvain-pineau)]

ok, I can of course reproduced the error.

Now I've tried to figure out which dep was causing the problem. I managed to simulate installation of all depends and recommends of the certification provider except qt5-default.

Try to understand which dep of this package was failing I tried to install liggles2-mesa-dev and got the same errors asking to remove several xserver-xorg-.*lts-vivid packages.

To me it looks like the mesa packages even if greater than 10.1.3-0ubuntu0.4, behave exactly as in https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1424466.

[Yung Shen (kaxing)]

mesa-lts-vivid still in -proposed,
https://launchpad.net/ubuntu/+source/mesa-lts-vivid

[Gavin Lin (gavin.lin)]

Got this problem when trying to install canonical-certification-client on SUN-DVT1-C1 and COL-DVT1-C1.

System can't boot to login screen after using the workaround in Yung's comment of bug 1428972:
sudo apt-get install canonical-certification-client libcheese-gtk23
libcheese7 libclutter-1.0-0 libclutter-gtk-1.0-0 libcogl15 libclutter-
gst-2.0-0 gstreamer1.0-clutter

Screen become black after ubuntu loading screen.
This issue is blocking QA testing on these two machines.
Attachment is xorg log from SUN-DVT1-C1 after this issue happened.

[Image]
Base: somerville-trusty-amd64-osp1-iso-20150512-0
Iso: A00_dell-bto-trusty-colorado-sunflower-intel-skl-X01-iso-20150518-4

[Machine]
SKU: SUN-DVT1-C1 (Dell)
BIOS: 0.12.1

SKU: COL-DVT1-C1 (Dell)
BIOS: 0.12.1

[Vanessa Chang (vanessa-chang)]

Tried proposed kernel, and it can fix the touchpad issue.
However, #9 issue still exists.

[Gavin Lin (gavin.lin)]

Packages removed when trying the workaround with proposed update enabled on COL-DVT1-C1:

The following packages will be REMOVED:
  libegl1-mesa-lts-vivid libgbm1-lts-vivid libgl1-mesa-dri-lts-vivid
  libgl1-mesa-glx-lts-vivid libglapi-mesa-lts-vivid libgles1-mesa-lts-vivid
  libgles2-mesa-lts-vivid libxatracker2-lts-vivid xserver-xorg-core-lts-vivid
  xserver-xorg-input-all-lts-vivid xserver-xorg-input-evdev-lts-vivid
  xserver-xorg-input-mouse-lts-vivid xserver-xorg-input-synaptics-lts-vivid
  xserver-xorg-input-vmmouse-lts-vivid xserver-xorg-input-wacom-lts-vivid
  xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid
  xserver-xorg-video-ati-lts-vivid xserver-xorg-video-cirrus-lts-vivid
  xserver-xorg-video-fbdev-lts-vivid xserver-xorg-video-intel-lts-vivid
  xserver-xorg-video-mach64-lts-vivid xserver-xorg-video-mga-lts-vivid
  xserver-xorg-video-neomagic-lts-vivid xserver-xorg-video-nouveau-lts-vivid
  xserver-xorg-video-openchrome-lts-vivid xserver-xorg-video-qxl-lts-vivid
  xserver-xorg-video-r128-lts-vivid xserver-xorg-video-radeon-lts-vivid
  xserver-xorg-video-s3-lts-vivid xserver-xorg-video-savage-lts-vivid
  xserver-xorg-video-siliconmotion-lts-vivid
  xserver-xorg-video-sisusb-lts-vivid xserver-xorg-video-tdfx-lts-vivid
  xserver-xorg-video-trident-lts-vivid xserver-xorg-video-vesa-lts-vivid
  xserver-xorg-video-vmware-lts-vivid

[Sylvain Pineau (sylvain-pineau)]

The certification provider depends on qt5-default because of that bug: https://bugs.launchpad.net/ubuntu/+source/qtdeclarative-opensource-src/+bug/1349927

Since all jobs requiring qmlscene have all been patched to use the -qt5 option I think we can remove the dependency. I'll try this option and update this bug after some tests.

[Sylvain Pineau (sylvain-pineau)]

I built the certification client provider in my ppa (https://code.launchpad.net/~sylvain-pineau/+archive/ubuntu/plainbox-providers/+packages) with a higher version than the one currently available in the stable ppa (0.16.2).

The installation was successful (http://pastebin.ubuntu.com/11521116/) and I was able to run canonical-certification client.

I also checked that qmlscene based tests ran well (tested the resolution test) and I confirm they work.

So I'll propose a fix to the packaging branch of the cert provider and push a new post-release version to the stable ppa.

[Sylvain Pineau (sylvain-pineau)]

Tested with kittyhawk2-trusty-amd64-iso-20150508-1.iso

[Sylvain Pineau (sylvain-pineau)]

For the record the bug about qmlscene running the wrong version of qt: https://bugs.launchpad.net/ubuntu/+source/qtdeclarative-opensource-src/+bug/1349927

[Sylvain Pineau (sylvain-pineau)]

Fix released in plainbox-provider-canonical-certification 0.16.2

[Jerry Kao (jerry.kao)]

test on Loveland with base image somerville-trusty-amd64-osp1-20150512-0. kernel 3.19-0-17-generic and plainbox-provider-canonical-certification 0.16.2. This issue can not be reproduced. Can install plainbox successful without dependency error.

ii plainbox 0.21.2+ppa~ubuntu14.04.1 all toolkit for software and hardware integration testing
ii plainbox-glmark2-es2-meta 0.16.2~ppa~ubuntu14.04.1 amd64 metapackage to selectively install glmark2-es2
ii plainbox-insecure-policy 0.21.2+ppa~ubuntu14.04.1 all policykit policy required to use plainbox (insecure version)
ii plainbox-provider-certification-client 0.16.2~ppa~ubuntu14.04.1 all Client Certification
ii plainbox-provider-checkbox 0.20.1~ppa1~ubuntu14.04.1 amd64 CheckBox provider for PlainBox
ii plainbox-provider-oem 0.10 all plainbox oem provider
ii plainbox-provider-oem-somerville 0.10 all plainbox oem provider for stella
ii plainbox-provider-resource-generic 0.18+ppa~ubuntu14.04.1 amd64 CheckBox generic resource jobs provider
ii python3-plainbox 0.21.2+ppa~ubuntu14.04.1 all toolkit for software and hardware testing (python3 module)