Sane printer/scanner access fails intermittently

Bug #1456008 reported by David Oxland
10
Affects Status Importance Assigned to Milestone
sane-frontends (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

For a year or two my Brother DCP-7065DN scanner worked well after being installed but now has become unreliable and ultimately unusable. (permission denied)
 Calling for a scan defaults to a sane application which always faults now.
 Looking on SANE documents I do not see it mentioned as supported.
 They do say If it's not supported "Please tell the author with no mention of how to tell the author)
Recently upgraded to 15.04 and updates always daily current.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: sane 1.0.14-9
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 17 19:16:55 2015
InstallationDate: Installed on 2015-01-29 (108 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: sane-frontends
UpgradeStatus: Upgraded to vivid on 2015-05-16 (1 days ago)

Revision history for this message
David Oxland (doxland) wrote :
Revision history for this message
penalvch (penalvch) wrote :

David Oxland, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

Changed in sane-frontends (Ubuntu):
status: New → Invalid
Revision history for this message
David Oxland (doxland) wrote :

Issue resolved. Scanner was a Brother DCP7065 DN, if it helps and has worked fine for quite some time. The more I use the scan programs the more I learn about them.

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