ACPI PCC Probe Failed

[Terrell Phillips]

I am running upgrade full version of Ubuntu 15.04 from 14.10 on a Dell XPS-12 laptop. A few months ago, I joined a Linux user group who helped me rid my laptop of a blue screen Microsoft Windows 8.1 Operating system and install Ubuntu 14.10. This laptop has a cinnamon desktop GUI. I have been told that I must put up with the Dell HDD password dialog box on startups before I can start to enter my Ubuntu login prompt screen. The initial boot up message of "ACPI PCC Probe failed occurs prior to my Dell HDD password dialog box logon password window. I will be happy to help you any way I can. I know how to access The Terminal and can do some basic navigation. However, I'm not too thrilled about my Linux user group's low level of involvement with Newbies. I wish I could get the level of training I received many years ago sitting in a classroom learning to use the Apple computer. Back in 2002, I took an introductory Red Hat Linux 6.5 2-day course at Kennesaw State University and loved it! Wish that level of live classroom computer training was in place with Ubuntu! Anyway, I'll help any way I can. This laptop is for learning, and if further issues occur, I can always use my other Windows 7 Professional Dell XPS 9100 Tower to communicate with you if necessary.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue May 12 15:55:00 2015
DistUpgraded: 2015-05-06 10:09:12,951 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0589]
InstallationDate: Installed on 2015-01-25 (107 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. XPS 12 9Q23
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=72de4673-bf84-4fb6-811c-ca4ec1a76467 ro splash quiet nopat
SourcePackage: xorg
UpgradeStatus: Upgraded to vivid on 2015-05-06 (6 days ago)
dmi.bios.date: 12/07/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 089J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/07/2012:svnDellInc.:pnXPS129Q23:pvrA05:rvnDellInc.:rn089J4R:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.name: XPS 12 9Q23
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue May 12 15:53:23 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 957
 vendor LGD
xserver.version: 2:1.17.1-0ubuntu3

[penalvch (penalvch)]

Terrell Phillips, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/xps-12-l221x/drivers an update to your computer's buggy and outdated BIOS is available (A08). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

[vmc (vmclark)]

I'm seeing this same message on ubuntu 15.10 - Wiley also.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]