package trousers 0.3.11.2-1 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 137

[cotelo]

HARDWARE:
Motherboard: Asrock AD2550R/U3S3
TMP-Modul: Asrock TPM-S REV.G/A 1.01
TMP-Chipset: Nuvuton NPCT420AA0WX
Memory: 4GB. SDRAM

PCI DEVICES:
Host bridge: Intel Corporation Atom Processor D2xxx/N2xxx DRAM Controller (rev 04)
VGA compatible controller: Intel Corporation Atom Processor D2xxx/N2xxx Integrated Graphics Controller (rev 0b) (prog-if 00 [VGA controller])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2 (prog-if 20 [EHCI])
Audio device : Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1 (prog-if 00 [Normal decode])
PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 2 (prog-if 00 [Normal decode])
PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 3 (prog-if 00 [Normal decode])
PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 5 (prog-if 00 [Normal decode])
PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 6 (prog-if 00 [Normal decode])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3 (prog-if 00 [UHCI])
USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1 (prog-if 20 [EHCI])
PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90) (prog-if 01 [Subtractive decode])
ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller (prog-if 01 [AHCI 1.0])
SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
PCI bridge: Intel Corporation Device 032d (rev 09) (prog-if 00 [Normal decode])
Mass storage controller: Silicon Image, Inc. SiI 3124 PCI-X Serial ATA Controller (rev 02)
USB controller: Etron Technology, Inc. EJ188/EJ198 USB 3.0 Host Controller (prog-if 30 [XHCI])
SATA controller: Marvell Technology Group Ltd. 88SE9172 SATA 6Gb/s Controller (rev 11) (prog-if 01 [AHCI 1.0])
Ethernet controller: Intel Corporation 82574L Gigabit Network Connection
Ethernet controller: Intel Corporation 82574L Gigabit Network Connection

STORAGE DISK:
ATA OCZ-AGILITY3 (System)
ATA ST2000VN000-1HJ1 (Raid5)
ATA ST2000VN000-1HJ1 (Raid5)
ATA ST2000VN000-1HJ1 (Raid5)
ATA ST2000VN000-1H31 (Raid5)
HL-DT-ST DVDRAM GSA-T40N (DVD-Rewriter)
ATA ST2000LM003 HN-M (Reserve for Backup, uninitialized)

MOUNTED FILESYSTEMS:
/dev/mapper/lugrup-lgraiz /
none /sys/fs/cgroup
udev /dev
tmpfs /run
none /run/lock
none /run/shm
none /run/user
/dev/sda1 /boot
/dev/mapper/lugrup-lgusr /usr
/dev/mapper/lugrup-lgvar /var
/dev/mapper/lugrup-lghome /home
/dev/md0 /RAID

OS-VERSION:
Kernel: Linux 3.13.0-52-generic (x86_64)
Compiled: 86-Ubuntu SMP Mon May 4 04:32:59 UTC 2015
C Library: Unknown
Default C Compiler: GNU C Compiler version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
Distribution: Ubuntu 14.04.2 LTS
Desktop Environment: LXDE (Lubuntu)

ISSUE DESCRIPTION:
root@servicios:/home/xxxxxxxxr# apt-get install tpm-tools trousers
Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
Se instalarán los siguientes paquetes extras:
  libopencryptoki0 libtpm-unseal1 libtspi1 opencryptoki
Se instalarán los siguientes paquetes NUEVOS:
  libopencryptoki0 libtpm-unseal1 libtspi1 opencryptoki tpm-tools trousers
0 actualizados, 6 se instalarán, 0 para eliminar y 0 no actualizados.
Necesito descargar 871 kB de archivos.
Se utilizarán 2.964 kB de espacio de disco adicional después de esta operación.
¿Desea continuar? [S/n]
Des:1 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/main libtspi1 amd64 0.3.11.2-1 [173 kB]
Des:2 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/universe libtpm-unseal1 amd64 1.3.8-1 [22,4 kB]
Des:3 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/main libopencryptoki0 amd64 2.3.1+dfsg-3ubuntu5 [255 kB]
Des:4 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/main opencryptoki amd64 2.3.1+dfsg-3ubuntu5 [48,9 kB]
Des:5 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/main trousers amd64 0.3.11.2-1 [137 kB]
Des:6 http://mirrors.ircam.fr/pub/ubuntu/archive/ trusty/universe tpm-tools amd64 1.3.8-1 [234 kB]
Descargados 871 kB en 2seg. (320 kB/s)
Seleccionando el paquete libtspi1 previamente no seleccionado.
(Leyendo la base de datos ... 202899 ficheros o directorios instalados actualmente.)
Preparing to unpack .../libtspi1_0.3.11.2-1_amd64.deb ...
Unpacking libtspi1 (0.3.11.2-1) ...
Seleccionando el paquete libtpm-unseal1 previamente no seleccionado.
Preparing to unpack .../libtpm-unseal1_1.3.8-1_amd64.deb ...
Unpacking libtpm-unseal1 (1.3.8-1) ...
Seleccionando el paquete libopencryptoki0 previamente no seleccionado.
Preparing to unpack .../libopencryptoki0_2.3.1+dfsg-3ubuntu5_amd64.deb ...
Unpacking libopencryptoki0 (2.3.1+dfsg-3ubuntu5) ...
Seleccionando el paquete opencryptoki previamente no seleccionado.
Preparing to unpack .../opencryptoki_2.3.1+dfsg-3ubuntu5_amd64.deb ...
Unpacking opencryptoki (2.3.1+dfsg-3ubuntu5) ...
Seleccionando el paquete trousers previamente no seleccionado.
Preparing to unpack .../trousers_0.3.11.2-1_amd64.deb ...
Unpacking trousers (0.3.11.2-1) ...
Seleccionando el paquete tpm-tools previamente no seleccionado.
Preparing to unpack .../tpm-tools_1.3.8-1_amd64.deb ...
Unpacking tpm-tools (1.3.8-1) ...
Processing triggers for ureadahead (0.100.0-16) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Configurando libtspi1 (0.3.11.2-1) ...
Configurando libtpm-unseal1 (1.3.8-1) ...
Configurando libopencryptoki0 (2.3.1+dfsg-3ubuntu5) ...
Configurando opencryptoki (2.3.1+dfsg-3ubuntu5) ...
Añadiendo el grupo `pkcs11' (GID 126) ...
Hecho.
Añadiendo al usuario `root' al grupo `pkcs11' ...
Añadiendo al usuario root al grupo pkcs11
Hecho.
Starting PKCS#11 slot daemon: pkcsslotd.
Configurando trousers (0.3.11.2-1) ...
 * Starting Trusted Computing daemon tcsd [fail]
invoke-rc.d: initscript trousers, action "start" failed.
dpkg: error al procesar el paquete trousers (--configure):
 el subproceso instalado el script post-installation devolvió el código de salida de error 137
dpkg: problemas de dependencias impiden la configuración de tpm-tools:
 tpm-tools depende de trousers; sin embargo:
 El paquete `trousers' no está configurado todavía.

dpkg: error al procesar el paquete tpm-tools (--configure):
 problemas de dependencias - se deja sin configurar
Processing triggers for libc-bin (2.19-0ubuntu6.6) ...
No se escribió un informe «apport» porque el mensaje de error indica que es un mensaje de error asociado a un fallo previo.
                                           Processing triggers for ureadahead (0.100.0-16) ...
Se encontraron errores al procesar:
 trousers
 tpm-tools
E: Sub-process /usr/bin/dpkg returned an error code (1)

NOTE: The TPM obviusly is enabled in bios.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: trousers 0.3.11.2-1
ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
Uname: Linux 3.13.0-52-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
Date: Mon May 11 12:27:11 2015
DuplicateSignature: package:trousers:0.3.11.2-1:el subproceso instalado el script post-installation devolvió el código de salida de error 137
ErrorMessage: el subproceso instalado el script post-installation devolvió el código de salida de error 137
InstallationDate: Installed on 2014-08-19 (264 days ago)
InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
SourcePackage: trousers
Title: package trousers 0.3.11.2-1 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 137
UpgradeStatus: No upgrade log present (probably fresh install)

[cotelo (serviciosalerta2003)]

ADDITIONAL INFORMATION:

root@xxxxxxx:/home/xxxxxxxxx# modprobe tpm_bios
modprobe: FATAL: Module tpm_bios not found.

root@xxxxxxx:/home/xxxxxxxxxxxx# dmesg | grep -i tpm
[ 4.783108] tpm_tis 00:08: 1.2 TPM (device-id 0xFE, rev-id 71)
[ 4.877598] tpm_tis 00:08: TPM is disabled/deactivated (0x7)
[ 4.973684] tpm_tis 00:08: A TPM error (7) occurred attempting to read a pcr value
[ 4.973689] IMA: No TPM chip found, activating TPM-bypass!

[cotelo (serviciosalerta2003)]

[SOLVED]
First enter in bios an enable TPM, save and reboot. It seems that it's not enough in bios. This requires booting again, and appears a new TPM menu which did not appear before (I suppose that will depend of the manufacturer, I don't know, or because need other reboot to recognize the TPM modul), enable all, save and reboot.

that's all folks

Sorry for inconvenience.