[Lenovo Carbon_X1_3rd] For 14.04.2, close / open lid, system resumed back, but screen is black always, only curse displayed.

Bug #1453010 reported by Gabriel Zhi Chen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-utopic (Ubuntu)
Expired
Low
Unassigned

Bug Description

CID : 201411-16196 Lenovo Carbon_X1_3rd with 14.04.2 (utopic)

Steps:
1. Install 14.04.2 on machine.
2. Log in system.
3. Close / open lid and verify the result.

Expect result:
System resume back smoothly.

Actual result:
System resumed back, but screen is black always, only curse displayed.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri May 8 03:09:41 2015
InstallationDate: Installed on 2015-05-06 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: u 1562 F.... pulseaudio
 /dev/snd/controlC0: u 1562 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=021bf977-8bd8-4c87-9037-14f998e520d4
InstallationDate: Installed on 2015-05-06 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20BTZ09ZUS
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=9b2a372c-00ee-4254-8df7-17f4348b2177 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-30-generic N/A
 linux-backports-modules-3.16.0-30-generic N/A
 linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:
 May 8 03:18:49 201411-16196 wpa_supplicant[808]: message repeated 119 times: [ wlan0: CTRL-EVENT-SCAN-STARTED ]
 May 8 03:18:52 201411-16196 wpa_supplicant[808]: nl80211: send_and_recv->nl_recvmsgs failed: -33
 May 8 03:19:52 201411-16196 wpa_supplicant[808]: wlan0: CTRL-EVENT-SCAN-STARTED
_MarkForUpload: True
dmi.bios.date: 10/27/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: N14ET24W (1.02 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BTZ09ZUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN14ET24W(1.02):bd10/27/2014:svnLENOVO:pn20BTZ09ZUS:pvrThinkPadX1Carbon3rd:rvnLENOVO:rn20BTZ09ZUS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BTZ09ZUS
dmi.product.version: ThinkPad X1 Carbon 3rd
dmi.sys.vendor: LENOVO

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : AlsaInfo.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : BootDmesg.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : CRDA.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : IwConfig.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : Lspci.txt

apport information

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Gabriel Zhi Chen (gabrielzchen) wrote : Lsusb.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcEnviron.txt

apport information

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Gabriel Zhi Chen (gabrielzchen) wrote : ProcInterrupts.txt

apport information

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Gabriel Zhi Chen (gabrielzchen) wrote : ProcModules.txt

apport information

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Gabriel Zhi Chen (gabrielzchen) wrote : PulseList.txt

apport information

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Gabriel Zhi Chen (gabrielzchen) wrote : RfKill.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : UdevDb.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : UdevLog.txt

apport information

tags: added: 201502-16842
Revision history for this message
penalvch (penalvch) wrote :

Gabriel Zhi Chen, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-carbon-20bs-20bt an update to your computer's buggy and outdated BIOS is available (1.06). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-1.06
Changed in linux-lts-utopic (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sylvain Pineau (sylvain-pineau) wrote :

Gabriel, could you please try the new bios (1.06) and update the bug report?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-lts-utopic (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-lts-utopic (Ubuntu):
status: Incomplete → Expired
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