[Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific diagnosis tests' test case is always fail.

[Gabriel Zhi Chen]

CID : 201412-16338 Lenovo W550s (I+N) with 14.04.2 (utopic)

Steps:
1. Install 14.04.2 on W550s
2. Install Plainbox and run test case 'Run FWTS desktop-specific diagnosis tests.'

Expected result:
Test result should be pass.

Actual result:

==================
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525891] CPU1: Core temperature above threshold, cpu clock throttled (total
events = 1)

ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525893] CPU1: Package temperature above threshold, cpu clock throttled (total
events = 1)

ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525898] CPU3: Package temperature above threshold, cpu clock throttled (total
events = 1)

ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525899] CPU2: Package temperature above threshold, cpu clock throttled (total
events = 1)

ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525899] CPU0: Package temperature above threshold, cpu clock throttled (total
events = 1)

ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.

Found 7 unique errors in kernel log.
==================

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri May 8 00:22:38 2015
InstallationDate: Installed on 2015-05-04 (3 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u 1541 F.... pulseaudio
 /dev/snd/controlC1: u 1541 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=90099d82-a6e3-4f0d-a33d-e2ecc1404a85
InstallationDate: Installed on 2015-05-25 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20E1Z0X8US
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=2454d0dd-537b-45c0-90d4-51418bf98284 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-38-generic N/A
 linux-backports-modules-3.16.0-38-generic N/A
 linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/17/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: N11ET26W (1.02 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20E1Z0X8US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN11ET26W(1.02):bd11/17/2014:svnLENOVO:pn20E1Z0X8US:pvrThinkPadW550s:rvnLENOVO:rn20E1Z0X8US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20E1Z0X8US
dmi.product.version: ThinkPad W550s
dmi.sys.vendor: LENOVO

[penalvch (penalvch)]

Gabriel Zhi Chen, thank you for reporting this and helping make Ubuntu better. Could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1452979

[Gabriel Zhi Chen (gabrielzchen)]

apport information

[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[Gabriel Zhi Chen (gabrielzchen)]

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[penalvch (penalvch)]

Gabriel Zhi Chen, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w550s an update to your computer's buggy and outdated BIOS is available (1.07). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Ivan Hu (ivan.hu)]

the failures,
 klog: CRITICAL Kernel message: [ 65.525879] CPU0: Core temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [ 65.525891] CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [ 65.525893] CPU1: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [ 65.525898] CPU3: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [ 65.525899] CPU2: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [ 65.525899] CPU0: Package temperature above threshold, cpu clock throttled (total events = 1)

are from the kernel warning about the temperature too high and start the CPU clock throttled which caught by fwts.
this should not be any software issues. Might the HW or cooling issue of the machine.

[Ivan Hu (ivan.hu)]

klog: HIGH Kernel message: [ 7.944886] ACPI Warning: \_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)

for _DSM failure, kernel compliant about the mismatch of _DSM method(Device Specific Method)
From ACPI spec,
This optional object is a control method that enables devices to provide device specific control
functions that are consumed by the device driver.
Arguments: (4)
Arg0 – A Buffer containing a UUID
Arg1 – An Integer containing the Revision ID
Arg2 – An Integer containing the Function Index
Arg3 – A Package that contains function-specific arguments

the #4 Arg (i.e Arg3 is defined as a Package) , but seems the graphic driver bright an Buffer to it.
This has often been seen on the graphic driver, since the _DSM is device specific method.
This shouldnot be a problem if the graphic function is fine.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]