Fullscreen window for streaming video (YouTube, HBO Go, etc.) freezing

Bug #1452541 reported by MPinheiro
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This only started happening in 15.04, and it only seems to happen when I use the video player's native fullscreen option (I sometimes use Flash Game Maximizer if I'm hooked up to a dual monitor setup, and this problem doesn't happen then).

Basically, I'm unable to make videos fullscreen because once I do, the video slows, then stutters, then completely freezes (but the audio continues unimpaired). I have to hit ESC many times to exit out because everything else-- mouse, keyboard, etc. -- is unresponsive for about half a minute.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: firefox 37.0.2+build1-0ubuntu0.15.04.1
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mariellep 1888 F.... pulseaudio
 /dev/snd/pcmC1D0p: mariellep 1888 F...m pulseaudio
 /dev/snd/controlC1: mariellep 1888 F.... pulseaudio
BuildID: 20150417180400
Channel: Unavailable
CurrentDesktop: GNOME
Date: Wed May 6 20:24:05 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-04-30 (372 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IpRoute:
 default via 172.17.96.1 dev wlan0 proto static metric 1024
 107.0.114.185 via 172.17.96.1 dev wlan0 proto dhcp metric 10
 169.254.0.0/16 dev wlan0 scope link metric 1000
 172.17.96.0/20 dev wlan0 proto kernel scope link src 172.17.102.109
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-903c223f-5f88-44f6-b346-a50b32150428
Plugins:
 Widevine Media Optimizer - /usr/lib/pipelight/libpipelight-widevine.so
 Silverlight Plug-In - /usr/lib/pipelight/libpipelight-silverlight5.1.so
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/<email address hidden>/defaults/preferences/001ubuntu-gnome-mods.js
Profiles: Profile0 (Default) - LastVersion=37.0.2/20150417180400 (In use)
RelatedPackageVersions:
 gnome-shell 3.14.4-0ubuntu1
 rhythmbox-mozilla 3.1-1ubuntu3
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-903c223f-5f88-44f6-b346-a50b32150428
 bp-e6646dc6-555e-45c4-a11b-728b62140917
 bp-bbf9a546-0e42-428c-9cc0-165d42140909
 bp-796833a5-3fe5-4ce2-8cec-21ba32140906
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to vivid on 2015-04-24 (12 days ago)
dmi.bios.date: 07/05/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.10
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd07/05/2013:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-01T01V:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L50-A
dmi.product.version: PSKLJU-01T01V
dmi.sys.vendor: TOSHIBA

Revision history for this message
MPinheiro (marielle-pinheiro) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Marielle and anyone else affected,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that was reported? Please let us know if you do.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.