drm:intel_cpu_fifo_underrun_irq_handler [i915] - complete lockups

[Michael Nelson]

After updating to vivid, I'm experiencing lockups when visiting certain pages (not sure if it's flash-enabled) with chromium-browser.

I see the following in the syslog matching the corresponding time (but don't know whether it's the cause):

May 5 11:11:42 michael-acer kernel: [16951.714263] [drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR* uncleared fifo underrun on pipe A
May 5 11:11:42 michael-acer kernel: [16951.714344] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
May 5 11:11:49 michael-acer org.freedesktop.Notifications[1833]: ** (notify-osd:2671): WARNING **: dnd_is_screensaver_active(): Got error "Did
not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, th
e reply timeout expired, or the network connection was broken."
May 5 11:11:52 michael-acer dbus[759]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop
.nm-dispatcher.service'

Let me know if I can provide more info.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue May 5 11:35:03 2015
DistUpgraded: 2015-05-02 09:55:23,389 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0a11]
InstallationDate: Installed on 2014-09-03 (243 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Peppy
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash tpm_tis.force=1 vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to vivid on 2015-05-01 (3 days ago)
dmi.bios.date: 10/18/2013
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvncoreboot:bvr:bd10/18/2013:svnAcer:pnPeppy:pvr1.0:cvnAcer:ct3:cvr:
dmi.product.name: Peppy
dmi.product.version: 1.0
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue May 5 11:18:54 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4402
 vendor CMN
xserver.version: 2:1.17.1-0ubuntu3

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Dennis (deki24)]

Same here:
Jul 6 16:06:01 DK-ThinkPad kernel: [31399.645634] [drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR* uncleared fifo underrun on pipe A
Jul 6 16:06:01 DK-ThinkPad kernel: [31399.645655] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
Jul 6 16:06:01 DK-ThinkPad kernel: [31399.645679] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
Jul 6 16:06:01 DK-ThinkPad kernel: [31399.645694] [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun
Jul 6 16:07:27 DK-ThinkPad kernel: [31485.647724] [drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR* uncleared fifo underrun on pipe A
Jul 6 16:07:27 DK-ThinkPad kernel: [31485.647745] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
Jul 6 16:07:27 DK-ThinkPad kernel: [31485.647767] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
Jul 6 16:07:27 DK-ThinkPad kernel: [31485.647781] [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun

[penalvch (penalvch)]

Michael Nelson, any change with http://cdimage.ubuntu.com/daily-live/current/ ?

[ashishgupta02 (ashishgupta02)]

Please update on this I get the following error message for kernel 3.19.0-33-generic on ubuntu 15.04 64bit

[ 3.082605] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
[ 3.082619] [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun

causing cyclic crash of system.

Same behavior is observed on ubuntu 5.10 64bit

Machine is occurs has Intel(R) Core(TM) i7-3555LE CPU @ 2.50GHz processor and 8GB ram

[penalvch (penalvch)]

ashishgupta02, it will help immensely if you filed a new report with Ubuntu via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]

[Londé Ngosso (londe-ngosso)]

i have the same problem on my laptop with ubuntu 14.04 and kernel 4.5 RC2 connected to my TV with a hdmi cable.

[ 871.502227] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun

System information: Dell Inc. Inspiron 5558 with Ubuntu 14.04.3 LTS 64 bits - Bios A07 - Intel® Core™ i5-5200U CPU @ 2.20GHz × 4 - Intel® HD Graphics 5500

[penalvch (penalvch)]

Londé Ngosso, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

[Michael Nelson (michael.nelson)]

FWIW, I've switched back to Chromium after installing 16.04 on the same machine, to see if I can reproduce it with the Xenial kernel, and it's been 4 days without any such lockups.

[Francis Regan (francis-regan)]

Michael Nelson: has 16.04 solved this issue?

[Michael Nelson (michael.nelson)]

@francis-regan: I'm still getting issues with Chromium on 16.04, but I don't see the same (fifo_underrun) error. So it's likely that it was solved.

What I see now (only just checked the logs) are messages like:

Mar 23 08:27:11 hpmor kernel: [20182.144009] [drm] stuck on render ring
Mar 23 08:27:11 hpmor kernel: [20182.145137] [drm] GPU HANG: ecode 7:0:0x7ecffd67, in chromium-browse [2306], reason: Ring hung, action: reset
Mar 23 08:27:11 hpmor kernel: [20182.147336] drm/i915: Resetting chip after gpu hang

but that's likely a separate bug. Other similar messages mention that it could be a userspace issue too:
Mar 23 10:11:18 hpmor kernel: [ 4448.875191] [drm] stuck on render ring
Mar 23 10:11:18 hpmor kernel: [ 4448.876441] [drm] GPU HANG: ecode 7:0:0x85dfbff8, in chromium-browse [2320], reason: Ring hung, action
: reset
Mar 23 10:11:18 hpmor kernel: [ 4448.876444] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Mar 23 10:11:18 hpmor kernel: [ 4448.876445] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel

[penalvch (penalvch)]

Michael Nelson, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1451632/comments/12 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status.

Regarding any other issues outstanding, please file a new report, one report per issue.

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.