printing job (multiple-page PDF) stops half way, status stays 'processing'
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
When printing a multiple-file pdf page sent from Adobe PDF Reader (other situations not tested), a printing job starts as normal, but gets stuck after one or 1,5 page. Both CUPS and the printer display say 'processing', the page gets stuck wherever the printer stopped printing.
Curious thing: after a full reboot (Shut Down... -> Restart), the printer starts the job again, then (often) does finish it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.5
ProcVersionSign
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 3 14:17:20 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-10 (326 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
KernLog:
Lpstat: device for HP-Photosmart-
MachineType: ECS G43T-3L
Papersize: a4
PpdFiles: HP-Photosmart-
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.
dmi.board.name: G43T-3L
dmi.board.vendor: ECS
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: ECS
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: G43T-3L
dmi.product.
dmi.sys.vendor: ECS
Please provide https:/ /wiki.ubuntu. com/DebuggingPr intingProblems# USB_printer_ does_not_ print_or_ prints_ garbage