Cannot update or install apps

Bug #1449798 reported by Glen Ditchfield
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Software Center Agent
New
Undecided
Unassigned

Bug Description

Roughly a week ago , System Settings > Updates showed that updates were available for Document Viewer and for Beru. I tried to update them, repeatedly, individually and together. The download would progress to 100% and the "installing" message would appear, but the apps would not disappear from the "updates" list, and would still be there after I checked for updates again.

Today I uninstalled Document Viewer and tried to reinstall it from the Ubuntu Store. I found it in the store, and pressed "Install". The progress bar quickly advances to 100%, but then the Store shows me a screen displaying
    Download Error
    Download or install failed. Please try again.
        [ Close ]

The same is true for Beru.

I also tried installing Podbird, which I have not previously installed. The same error occurs.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: software-center (not installed)
Uname: Linux 3.4.0-4-flo armv7l
ApportVersion: 2.17-0ubuntu2
Architecture: armhf
Date: Tue Apr 28 19:15:48 2015
InstallationDate: Installed on 2015-04-13 (15 days ago)
InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20150413-020204)
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Glen Ditchfield (gjditchfield) wrote :
Revision history for this message
Glen Ditchfield (gjditchfield) wrote :

The device is a Nexus 7.

affects: software-center (Ubuntu) → software-center-agent
Revision history for this message
James Tait (jamestait) wrote :

The contents of /home/phablet/.cache/upstart/application-legacy-ubuntu-system-settings-.log may have some useful information.

I note that Beru, Document Viewer and Podbird only require framework ubuntu-sdk-14.10, which should be present on the device.

Revision history for this message
Glen Ditchfield (gjditchfield) wrote :

Thanks for the advice, but I reflashed back to Android.

Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

I would like room pick up this bug as a submitter, but I cant install Log Viewer or Terminal. I installed Google Plus just before.

Revision history for this message
TenLeftFingers (tenleftfingers) wrote :

The downloads have started working again. Seems my going to bed early fixed it?!

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.