HPLIP toolbox not working with system-config-printer choosen printer

Bug #144974 reported by laksdjfaasdf
2
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

Gutsy Alpha + current updates:

Description:

I install my HP Deskjet 930C at USB port with system-config-printer. I choose the recommended hpijs driver and click OK. Now if I open HP toolbox, it says that it only can use printers which are configured through hp:/...

system-config-printer uses usb://HP/DESKJET%20930C?serial=ES08N1900XJJ as device URI that means it does not work with HP toolbox.

How to reproduce:

1. Plug in your USB HP printer
2. Open system-config-printer from administration menu
3. Install your printer, here for example Deskjet 930C with recommended settings
4. Open HP toolbox

Results:

HP toolbox shows a dialog in which it says that it can only work with printers configured wit hp:/... CUPS backend.

Expected behavior:

Users with HP printers should have easy access to printer information given in HPLIP toolbox. That means that system-config-printer should have a driver option with HPLIP.

Revision history for this message
Tim Waugh (twaugh) wrote :

Step 3 needs further explanation. 'hp:' URIs are shown higher up in the list than 'usb:' URIs are, so if it's the only printer connected it will be the one already selected.

How are you choosing which device to configure?

Revision history for this message
laksdjfaasdf (laksdjfaasdf) wrote :

I'm not at home the next 4 days so that I can test it only next week.

As far as I remember there was no option with "hp:..." otherwise I have choosen that. But I will try it again next week.

Revision history for this message
laksdjfaasdf (laksdjfaasdf) wrote :

I don't think that the duplicate bug describes the same problem I described here. But I have added screenshots to bug report #147369.

Revision history for this message
etos@bk.ru (etos) wrote : Re: [Bug 144974] Re: HPLIP toolbox not working with system-config-printer choosen printer

Здравствуйте, felix.rommel.

Вы писали 3 октября 2007 г., 16:13:47:

felix.rommel> *** This bug is a duplicate of bug 147369 ***
felix.rommel> https://bugs.launchpad.net/bugs/147369

felix.rommel> I don't think that the duplicate bug describes the same problem I
felix.rommel> described here. But I have added screenshots to bug report #147369.

           ЗАЕБАЛИ!!!!!!!!!!!!!!!!!!!!!!!!!!

--
С уважением,
 Eduard mailto:<email address hidden>

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