Failed to connect to Rabbitmq.com

[Tom Fifield]

OpenStack Install fails on some ISPs around the world, because RabbitMQ's IT supplier is blocking IP addresses. According to RabbitMQ this is a known issue that is not in their direct control and they have been continually sending tickets about it to their IT supplier.

Users will see this when they try and install:

root@controller:~# curl -O https://www.rabbitmq.com/rabbitmq-signing-key-public.asc
  % Total % Received % Xferd Average Speed Time Time Time Current
                                 Dload Upload Total Spent Left Speed
  0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (7) Failed to connect to www.rabbitmq.com port 443: No route to host

We are seeing this problem now because we switched to the rabbitmq.com repositories for rabbitmq in the recent install guide updates.

-----------------------------------
Built: 2015-04-27T18:22:54 00:00
git SHA: 548b533c487a761dcc0d817a6b9f07a9e012ac05
URL: http://docs.openstack.org/draft/install-guide/install/apt/content/ch_basic_environment.html
source File: file:/home/jenkins/workspace/openstack-manuals-tox-doc-publishdocs/doc/install-guide/ch_basic_environment.xml
xml:id: ch_basic_environment

[Tom Fifield (fifieldt)]

Got a reply from RabbitMQ.com . This is a known issue on their end that they're trying to fix. They want to help make sure our docs work :)

[Tom Fifield (fifieldt)]

They have an alternate repo we could potentially use that is on a site that doesn't have this issue. Finding out details

[Tom Fifield (fifieldt)]

I'm going to confirm this as a doc bug now, since it seems the problem is more widespread than just Taiwan.

[Christian Berendt (berendt)]

At the moment only the Ubuntu installation guide uses the upstream rabbitmq.com repositories. Tom, do you already have more details about the alternative repository?

[Tom Fifield (fifieldt)]

Hi Christian,

Unfortunately the alternate repo doesn't work since the key for it still comes from rabbitmq.com and isn't available in the repo itself. However, at least the site is now once again accessible for me. Continuning to chat with them - want to be cc;'d in?

[Gauvain Pocentek (gpocentek)]

Do we really need to use the upstream repository? What's wrong with the ubuntu packages?

[Matt Kassawara (ionosphere80)]

Prior to Kilo, the cloud archive repository included ancient RabbitMQ packages. The official release includes a variant of 3.4, so I removed the steps to use an alternative repository.

[Matt Kassawara (ionosphere80)]

https://review.openstack.org/#/c/183683/

[Matt Kassawara (ionosphere80)]

The Ubuntu guide now installs RabbitMQ from the cloud archive repository.