RTL8192EE wifi unstable pings, packet loss

Bug #1447383 reported by bathynomusBLUE
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Unstable pings and packet loss on Lenovo model 20B2001CUS (e545), RTL8192EE wifi card.
Xubuntu 15.04

Hardware Info:
https://gist.github.com/anonymous/83f2d1a02cae56186713

This driver appears to fix the problem:
http://ubuntuforums.org/showthread.php?t=2255911

---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: cp545-user 3784 F.... pulseaudio
 /dev/snd/controlC0: cp545-user 3784 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=5282db43-77f2-431e-bbcf-ae4b7419d4d9
InstallationDate: Installed on 2015-04-23 (0 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
MachineType: LENOVO 20B20011US
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=70533b95-2306-4231-b778-82bf379e7633 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-15-generic N/A
 linux-backports-modules-3.19.0-15-generic N/A
 linux-firmware 1.143
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 01/24/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: HRET24WW (1.12)
dmi.board.asset.tag: Not Available
dmi.board.name: 20B20011US
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B20011US
dmi.product.version: ThinkPad Edge E545
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1447383/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
tags: added: vivid
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1447383

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
description: updated
Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

"HTTP Error 500: Internal Server Error" when running apport-collect 1447383
Also, I don't know what packages this is related to.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
description: updated
Revision history for this message
penalvch (penalvch) wrote :

bathynomusBLUE, thank you for reporting this and helping make Ubuntu better. Could you please try one more time to run the following, as the previous attempts didn't capture all the typical debugging information:
apport-collect 1447383

tags: added: latest-bios-1.12
removed: rtl8192ee
description: updated
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-test-confirmation
Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

apport information

description: updated
Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : CRDA.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : CurrentDmesg.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : IwConfig.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : Lspci.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : Lsusb.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcEnviron.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcInterrupts.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcModules.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : PulseList.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : UdevDb.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

@Christopher M. Penalver (penalvch), apport worked today.

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

Please be aware that I am using the new driver though, not the one that came with Xubuntu 15.04.

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

I'm about to do a fresh install again. Will try apport with the default driver and report back.

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : CRDA.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : CurrentDmesg.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : IwConfig.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : Lspci.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : Lsusb.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcEnviron.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcInterrupts.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : ProcModules.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : PulseList.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote : UdevDb.txt

apport information

Revision history for this message
bathynomusBLUE (bathynomusblue) wrote :

After installing Vivid Daily and doing updates with apt-get update/upgrade, I am no longer seeing this problem. Perhaps this has been fixed?

Revision history for this message
penalvch (penalvch) wrote :

bathynomusBLUE, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1447383/comments/34 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

description: updated
Changed in linux (Ubuntu):
status: Incomplete → Invalid
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