thunderbird window stuck with no control
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
thunderbird (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Thunderbird opens as normal but then freezes with no control, I have tried opening in safe mode but this window freezes also.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.6.
ProcVersionSign
Uname: Linux 3.13.0-49-generic x86_64
NonfreeKernelMo
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
BuildID: 20150330214959
CurrentDesktop: Unity
Date: Mon Apr 20 14:46:16 2015
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
InstallationDate: Installed on 2014-03-09 (407 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
SourcePackage: thunderbird
UpgradeStatus: Upgraded to trusty on 2014-08-20 (242 days ago)
Hello John,
Thank you for submitting this bug and reporting a problem with freezes in Thunderbird. You made this bug report in 2015 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect 1446246
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G