thunderbird window stuck with no control

Bug #1446246 reported by John Bolus
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Thunderbird opens as normal but then freezes with no control, I have tried opening in safe mode but this window freezes also.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.6.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
BuildID: 20150330214959
CurrentDesktop: Unity
Date: Mon Apr 20 14:46:16 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-stella-anaheim-precise-amd64-20130424-1
InstallationDate: Installed on 2014-03-09 (407 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130424-09:51
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
SourcePackage: thunderbird
UpgradeStatus: Upgraded to trusty on 2014-08-20 (242 days ago)

Revision history for this message
John Bolus (john-bolus) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello John,
Thank you for submitting this bug and reporting a problem with freezes in Thunderbird. You made this bug report in 2015 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect 1446246
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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