A2DP skips when conneted to handsfree device

[Maureen]

When I connect my Aquaris E4.5 to my car's handsfree device (Funkwerk Ego Flash) via Bluetooth I experience a skipping problem when playing sound files through A2DP.

Half a second for each second there is a pause. The rest of that half second seems to clear a buffer which results in "extra fast" audio.

To illustrate, listening to a podcast I would expect to hear something like "bla bla bla". However, what I do get to hear sounds more like "flapflapflap - pause - flapflapflap - pause - ...".

When I connect my Aquaris to my A2DP speakers at home, the audio is perfect.

Also, handsfree telephony in my car works like a charm.

So I guess it's just the combination of A2DP while connected to the handsfree device which causes the trouble.

In the past I've used several phones with the Funkwerk device (always with handsfree *and* A2DP functionality) including an N900 running Maemo. There have never been any problems with those.

OS build number 21
KRILIN01A-S15A_BQ_L100EN_2021_150410

[Maureen (omaureen24)]

Just a quick note to confirm that the problem persists after updating to OTA-4.

There were two postings on the mailing list that seem to allude to the same problem:

https://lists.launchpad.net/ubuntu-phone/msg13352.html

https://lists.launchpad.net/ubuntu-phone/msg13362.html

Please help.

[Simon Fels (morphis)]

Can someone who experience this problem here follow the steps on https://wiki.ubuntu.com/Process/Merges/TestPlan/ubuntu-system-settings#Bluetooth-1 so that we get logs files with debugging for bluetooth components enabled to further analyze what the problem here is?

[danilo (tatonilo)]

According to testplan/bluettoth debugging:

/var/log/syslog

may I add my own "syslog" file:

the other requested file ( home/phablet/.cache/upstart/application-legacy-ubuntu-system-settings-.log) is not available.

Full BT related bugs descriptions:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1539688
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1562299

My device: BQ E5 Aquaris HD.

OS build number: OTA11 (but i'm sure to had updated to OTA 13, last night... :-? )
U/Image part: 20150524.1
U/build decritpion: 15.04 -armhf (20160524-114729)
Dev Image part: 20160524-63b1875
Dev.build descr.:VEGETA01A-S23A_BQ_L100EN_2013_160524
Customization Image part: 20160505-975-38-9

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[danilo (tatonilo)]

ERRATA CORRIGE: U/Image part: 20160524.1

[Maureen (omaureen24)]

With OTA-11 it's working for me now! Thanks a million for your help!

[Maureen (omaureen24)]

Sorry, I was being too fast. It only works if I initiate the connection from the phone. When the handsfree device connects automatically, the problem persists as described.

[danilo (tatonilo)]

Hi all,
Me too Ican notice a great improvement by updating OTA13.
Many thanks fo make my phone being able to:
-pair immediantly with in-car hands free kac bt200.
-downloading and sync contacts phonebooks. I can also browse contacts from my car dissplay controller, and start a call too.
- starting as well as receiving a call by ringing tone and muting car audi systems.

But phone call audio still does not work. I neinther both direction.
 I always need to switch manually from bt audio to phone internal speaker.

Always BQ E5 HD
Ota 13.
BR
D

[Daniel van Vugt (vanvugt)]

Ubuntu Touch is no longer supported.