Graphics issue, IntelHD

Bug #1445018 reported by Magictallguy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hey, I've stumbled into an issue after upgrading from Ubuntu 14.04 to Ubuntu 14.10.
My resolution is forced into 1280x768 and there are no other options.
After furiously Googling for the last 3 days, I've resorted to asking the community in the hopes that they can help me.

Running `apt-cache policy xorg` returns
```
xorg:
  Installed: 1:7.7+1ubuntu8.1
  Candidate: 1:7.7+7ubuntu2
  Version table:
     1:7.7+7ubuntu2 0
        500 http://gb.archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
 *** 1:7.7+1ubuntu8.1 0
        100 /var/lib/dpkg/status
```

I have 2 monitors - the primary one built into my laptop (Acer Aspire 5749 - normally running 1368x768) and a slave connected via VGA (a generic Dell - normally running 1280x1024).
Since updating, when checking in System Settings -> Screen Display, only 1 monitor is detected (the built-in). However, if I plug in the slave screen, they're mirrored but the settings still only declare 1 screen exists (when booting, or when logged in)

I believe this *might* be a graphic driver issue, but Software Updates -> Additional Drivers shows absolutely nothing. All of Canonical and Ubuntu's sources have been enabled and still, nothing can be found.

Please, for the sake of my own sanity, help! -.-

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.7-0ubuntu8.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Apr 16 14:36:05 2015
DistUpgraded: 2015-04-16 01:47:08,444 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0623]
InstallationDate: Installed on 2015-04-11 (4 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Acer Aspire 5749
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=8e43a7d5-6791-449e-be90-d8e992115857 ro drm.debug=0xe plymouth:debug
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to utopic on 2015-04-16 (0 days ago)
dmi.bios.date: 11/29/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: HMA51_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrV1.08:bd11/29/2011:svnAcer:pnAspire5749:pvrV1.08:rvnAcer:rnHMA51_HR:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 5749
dmi.product.version: V1.08
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Apr 16 14:32:50 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

Revision history for this message
Magictallguy (magictallguy) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Magictallguy, thank you for reporting this and helping make Ubuntu better. To see if this is already fixed in a later release, could you please test for this in http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-1.08
Changed in xorg (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.