Xorg freeze

[Páll Haraldsson]

[I reported with ubuntu-bug, seems ok, and provides same info as "ubuntu-bug xorg" (as I then chose xorg)?]

I locked the screen (yes, I have dual screen setup) and when coming back seconds/minutes later the pointer was frozen and I could not type in a password. Note, I see the password prompt [e.g. not (fully) similar to a bug (#1311316]) I've reported previously, that is supposed to be fixed, but I get e-mails saying it isn't..].

Here, at work in 14.04, all details are clear in memory still except for (and see about 15.04 below):

[From memory I tried and failed to go to a virtual terminal, in case I misremember, I think I at least confirmed CAPS LOCK light not working.]

After restart I got a (apport) dialog box about X failed. Note, I tried (after opening chrome) to use it to finish using that dialog box to send the error but didn't get the web-report I expected (like I'm filling out now) or any confirmation, so I used ubuntu-bug manually as I wasn't sure you get the info otherwise.

I wouldn't know for sure that this freeze is because of Xorg and still do not know for sure, just seems so based on the auto dialog and report as such.

What I can speculate about, if this is a new bug it may even come from vivid/15.04 (what has been backported recently?) as I've gotten a freeze (same or possibly only similar symptoms) at home with it. Note there, I do not have dual screens as it is a laptop. There the computer may have suspended. I do not recall if this only happened there when closing lid/suspend or even without. The screen may have been black can't remember all details at least it was frozen and required a reboot..

At home I have Intel, here Nvidia Quadro graphics.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-49.81-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Apr 14 10:48:29 2015
DistUpgraded: 2015-03-19 11:34:13,727 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Once a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Since before I upgraded
GraphicsCard:
 NVIDIA Corporation GF108GL [Quadro 600] [10de:0df8] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation Device [10de:0835]
InstallationDate: Installed on 2014-08-26 (230 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Precision T1650
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=b342558f-2de5-4795-857d-67d51db3a726 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2015-03-19 (25 days ago)
dmi.bios.date: 01/31/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0X9M3X
dmi.board.vendor: Dell Inc.
dmi.board.version: A04
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/31/2013:svnDellInc.:pnPrecisionT1650:pvr01:rvnDellInc.:rn0X9M3X:rvrA04:cvnDellInc.:ct6:cvr:
dmi.product.name: Precision T1650
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Apr 14 10:44:57 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input PixArt USB Optical Mouse MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.7
xserver.video_driver: nouveau

[penalvch (penalvch)]

Páll Haraldsson, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/precision-t1650/drivers an update to your computer's buggy and outdated BIOS is available (A18). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]