HP LaserJet 3380 refuses to print (Gutsy)

Bug #144385 reported by markus31
6
Affects Status Importance Assigned to Milestone
cupsys (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Binary package hint: knetworkmanager

On a fully updated Gutsy 32-Bit (status: today), a HP LaserJet 3380 in test refused to print, whereas it worked all right with a 7.04 system.

Revision history for this message
markus31 (markus-bloemeke) wrote :

Wrong binary package hint - I presume it has something to do with CUPS.

Revision history for this message
Brian Murray (brian-murray) wrote :

Could you please add the full contents of your '/etc/cups/printers.conf' file? Thanks in advance.

Changed in cupsys:
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
oss_test_launchpad (oss-test-launchpad) wrote :

The parts that you will find interesting are included.

--
# Printer configuration file for CUPS v1.3.2

(...)

<Printer hp_LaserJet_3380>
Info Hewlett-Packard hp LaserJet 3380
DeviceURI hp:/usb/hp_LaserJet_3380?serial=00XXXXXXXXXX
State Idle
StateTime 1191397822
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>
<Printer hp_LaserJet_3380_fax>
Info Fax queue for Hewlett-Packard hp LaserJet 3380
DeviceURI hpfax:/usb/hp_LaserJet_3380?serial=00XXXXXXXXXX
State Idle
StateTime 1190583630
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>
--

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