Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I update the kernel images from update-manager this morning on my Ubuntu 14.10 system running on my laptop.
I had started backintime-gnome to take a backup of my home directory on an external seagate drive connected to a 4 port USB hub. This is something I do almost daily
I was editing a desktop shortcut on nano when suddenly I saw a black screen with a lot of dumps and messages from the kernel (or what seemed like the kernel). The screen was frozen - no mouse movement or keyboard movement would restore it. I had to force a restart using the power button.
This is the first time I have encountered something like this.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-
ProcVersionSign
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
Date: Tue Apr 14 10:58:03 2015
HibernationDevice: RESUME=
MachineType: Hewlett-Packard HP ProBook 430 G2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M74 Ver. 01.03
dmi.board.name: 2246
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 67.22
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP ProBook 430 G2
dmi.product.
dmi.sys.vendor: Hewlett-Packard
tags: | added: bios-outdated-1.09 |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
importance: | Undecided → Low |
Changed in linux (Ubuntu): | |
status: | Incomplete → Invalid |
tags: | added: needs-crash-log |
tags: | added: kernel-fixed-upstream kernel-fixed-upstream-4.0.0-040000-generic |
This change was made by a bot.