no multiple display

Bug #1442585 reported by Joseph
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

after update, system no longer supports multiple display

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Apr 10 05:29:46 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G] [1002:9900] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:17ed]
InstallationDate: Installed on 2015-03-08 (33 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:1674): WARNING **: Failed to load user image: Failed to open file '/home/relskhan/.face': Permission denied
 init: indicator-power main process (1712) killed by TERM signal
 init: indicator-application main process (1737) killed by TERM signal
LightdmGreeterLogOld:
 ** (lightdm-gtk-greeter:1588): WARNING **: Failed to load user image: Failed to open file '/home/relskhan/.face': Permission denied
 init: indicator-power main process (1713) killed by TERM signal
 init: indicator-application main process (1726) killed by TERM signal
MachineType: Hewlett-Packard HP ProBook 4545s
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=37778c5d-9365-4856-906e-87f3f6f08304 ro
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/07/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CPD Ver. F.44
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 17ED
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 54.20
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPDVer.F.44:bd10/07/2013:svnHewlett-Packard:pnHPProBook4545s:pvrA1019D110B:rvnHewlett-Packard:rn17ED:rvrKBCVersion54.20:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4545s
dmi.product.version: A1019D110B
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Apr 9 13:16:00 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

Revision history for this message
Joseph (joe-woods-ii) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Joseph, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229463&swLangOid=8&swEnvOid=4158 an update to your computer's buggy and outdated BIOS is available (F.50). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-f.50
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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