NVIDIA Corporation GK106GL [Quadro K4000] [10de:11fa] Desktop launcher garbled after resuming from suspend

Bug #1441986 reported by Yung Shen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Launcher does not display correctly after suspend, there is other different corruption in different application scenario, most of them can be recover by switch between VT.

Steps to reproduce:

1. suspend the system in the middle of using
2. resume from suspend

Expected result:

Desktop screen display correctly.

Actual result:

Some parts of the screen corrupted.

Workaround:
Switching from X to VT may temporary fix these corruptions.

Additional information:
Installing driver downloading from nvidia.com the screen garbled/corruption does not happen again.
version: NVIDIA-Linux-x86_64-346.59.run

-

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-49.81-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Apr 9 02:09:23 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 NVIDIA Corporation GK106GL [Quadro K4000] [10de:11fa] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:079c]
InstallationDate: Installed on 2015-04-02 (6 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Z820 Workstation
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=d8280bec-e0b3-4b37-8f6b-aa899731f110 ro rootdelay=60 quiet splash initcall_debug
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J63 v03.69
dmi.board.asset.tag: 2UA4242K12
dmi.board.name: 158B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 1.01
dmi.chassis.asset.tag: 2UA4242K12
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrJ63v03.69:bd03/25/2014:svnHewlett-Packard:pnHPZ820Workstation:pvr:rvnHewlett-Packard:rn158B:rvr1.01:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Z820 Workstation
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Apr 8 09:39:05 2015
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Yung Shen (kaxing) wrote :
Yung Shen (kaxing)
tags: added: 201407-15335 taipei-lab
tags: added: blocks-hwcert
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Yung Shen, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5225042&swLangOid=8&swEnvOid=4158 an update to your computer's buggy and outdated BIOS is available (3.87). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-3.87
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.