Screen corruption after suspend/reboot

Bug #1441687 reported by Kai Mast
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Switching to a TTY and back fixes it.

Observed on trusty, utopic, and vivd. And on many different machines with the same hardware.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg-video-radeon 1:7.5.0-1ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.17-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Apr 8 11:13:53 2015
DistUpgraded: 2015-01-24 16:21:53,459 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Turks PRO [Radeon HD 7570] [1002:675d] (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:2b20]
InstallationDate: Installed on 2014-07-25 (257 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. OptiPlex 7010
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-12-generic root=UUID=e505ac2d-47bc-4eb6-8759-06d542cb82b8 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-ati
SystemImageInfo:
 current build number: 0
 device name:
 channel: daily
 last update: Unknown
UpgradeStatus: Upgraded to vivid on 2015-01-24 (73 days ago)
dmi.bios.date: 09/09/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0GY6Y8
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd09/09/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0GY6Y8:rvrA03:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 7010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150330-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Wed Apr 8 11:12:48 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Dell Dell USB Entry Keyboard KEYBOARD, id 8
 input Logitech USB Optical Mouse MOUSE, id 9
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output DVI-0
xserver.version: 2:1.17.1-0ubuntu3
xserver.video_driver: radeon

Revision history for this message
Kai Mast (kai-mast) wrote :
Revision history for this message
Kai Mast (kai-mast) wrote :

Attached a screenshot.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

can you file it upstream?

https://bugs.freedesktop.org/enter_bug.cgi?product=xorg
(select driver/radeon)

Revision history for this message
In , Kai Mast (kai-mast) wrote :
Changed in xserver-xorg-driver-ati:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
In , Michel Dänzer (michel-daenzer) wrote :

Please attach all relevant information (at least dmesg, Xorg.0.log and the screenshot) here directly.

Revision history for this message
In , Kai Mast (kai-mast) wrote :

Created attachment 115977
Xorg Log

Revision history for this message
In , Kai Mast (kai-mast) wrote :

Created attachment 115978
dmesg

Revision history for this message
In , Kai Mast (kai-mast) wrote :

Created attachment 115979
Screenshot

Revision history for this message
In , Kai Mast (kai-mast) wrote :

Hope this helps :)

Revision history for this message
In , Kai Mast (kai-mast) wrote :

I also have frequent xorg-crashes that might be related to this. I am able to do some debug work and dig into the code if somebody tells me what to do.

Kai Mast (kai-mast)
no longer affects: unity-system-compositor
Revision history for this message
penalvch (penalvch) wrote :

Kai Mast, as per http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-7010/drivers/advanced an update to your computer's buggy and outdated BIOS is available (A20). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-a20
Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
penalvch (penalvch) wrote :
no longer affects: xserver-xorg-video-ati (Ubuntu)
affects: xserver-xorg-driver-ati → xserver-xorg-video-ati (Ubuntu)
Changed in xserver-xorg-video-ati (Ubuntu):
importance: Medium → Undecided
status: Confirmed → New
status: New → Invalid
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