Monitor graphics problem

Bug #1441414 reported by Elbert Stewart
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

I am having a problem with my monitor, since about a week now all that appears is stretched horizontally making it impossible to see everything on the screen, i have tried everything and I am unable to change it back to normal view. Can you help me fix this problem?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.8
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Apr 7 20:39:10 2015
DistUpgraded: 2014-10-25 17:41:12,216 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASRock Incorporation Device [1849:0102]
InstallationDate: Installed on 2014-02-21 (410 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=b383f696-c9bc-4390-acc7-11aec39bddf1 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-10-25 (164 days ago)
dmi.bios.date: 04/18/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.name: H61M-DGS
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd04/18/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH61M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
version.libdrm2: libdrm2 2.4.56-1~ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Apr 7 20:37:16 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Video Bus KEYBOARD, id 7
 input Power Button KEYBOARD, id 8
 input PS/2+USB Mouse MOUSE, id 9
 input Dell Dell USB Keyboard KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Elbert Stewart (stewiedotcom) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Elbert Stewart, thank you for reporting this and helping make Ubuntu better. As per http://www.asrock.com/mb/Intel/H61M-DGS/?cat=Download&os=BIOS an update to your computer's buggy and outdated BIOS is available (1.60). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

tags: added: bios-outdated-1.60
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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