[gutsy] Firefox crashes reliably on a number of sites (flash problem?)

[Antoine Pairet]

Binary package hint: mozilla-firefox

Gutsy Gibbon:
Firefox crashes when accessing the page http://www.wengophone.com
Epiphany doesn't.

Should I post the source code of the page ? Another file?

[Antoine Pairet (b-ly)]

Same Problem when accessing windows live mail...

[Rolf Leggewie (r0lf)]

You should at least tell us what version of Firefox you are using.

That much being said, I can confirm the crash on gutsy Firefox: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.6) Gecko/20070919 Ubuntu/7.10 (gutsy) Firefox/2.0.0.6

Can you open http://www.tuifly.com/farefinder/presentation/tpsRH.do?origin=&destination=LEJ&month=102007&forward_currentPage=%2Fde%2Foffers%2Ftiefstpreise.jsp&all=0&beginMonth=&endMonth=

[Rolf Leggewie (r0lf)]

adding gutsy milestone. I thought it was me or one of the extensions I use. But I have crashes for quite a number of sites even with all extensions disabled. Seems like this is a very visible crasher bug indeed that ought to get fixed before gutsy is shipped.

[Rolf Leggewie (r0lf)]

Not sure if this is of any help at all, but here is the console output from the crash when I start FF from the command line.

$ firefox
The program 'gecko' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadMatch (invalid parameter attributes)'.
  (Details: serial 119 error_code 8 request_code 144 minor_code 3)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)

If somebody were to enlighten me about how to use the debugger, I'd be willing to run firefox through gdb.

[Rolf Leggewie (r0lf)]

bug 64855 reappearing? I will read through the comments, gather the information mentioned there and try the workarounds and report back.

[Rolf Leggewie (r0lf)]

I was able to remedy the situation for me. It seems this was a problem with flash as suggested in bug 64855. I replaced the hand-crafted flash player with "flashplugin-nonfree" and now I can open all the sites that were previously crashing FF here.

b_ly, can you please test and report back?

[Rolf Leggewie (r0lf)]

I think I probably rejoiced prematurely :-(

The tuifly.com and wengophone.com URLs above still crash the latest gutsy firefox (I think it probably has something to do with flash, though). yahoo.fr does not crash. I got things mixed up because at least tuifly.com and IIRC wengophone.com did work in the latest feisty firefox which I had installed interim while trying to rectify the problem for me.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.3) Gecko/20061201 Firefox/2.0.0.3 (Ubuntu-feisty)
vs.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.6) Gecko/20070919 Ubuntu/7.10 (gutsy) Firefox/2.0.0.6

[Rolf Leggewie (r0lf)]

I disabled all extensions and purged flashplugin-nonfree. Then I went through aptitude and search for any other package containing "flash" in the package name. There were no others installed. Did all this and restarted FF. the tuifly URL as well as youtube.com start page would still crash Firefox.

I then tested out epiphany. Neither wengophone.com, the TUIFly URL or youtube.com crashed. Strangely enough, the flash applets were being played without a problem. So it looks like the plugin was not cleanly purged.

[Rolf Leggewie (r0lf)]

OK, it was indeed a flash for me. There was an old and I presume incompatible flash-player still floating around under my home folder.

b_ly, can you please report back if you still experience problems when you completely disable all flash plugins? Check with "about:plugins" if there are any left.

[Antoine Pairet (b-ly)]

I resolved the problem by deleting /home/ant/.mozilla , so it may indeed be a flash issue or an extension problem.
I 'll try restoring the folder and disabling all flash plugin.

Sorry for my late ansewer,
b_ly

[Antoine Pairet (b-ly)]

It was indeed a flash problem:
I restored my old .mozilla folder and deleted the files that were in the plugin folder (all 3 related to flash).
Now it works pretty good
Thanks!

[Rolf Leggewie (r0lf)]

thanks for reporting back. I will mark as dupe to bug 64855