Surface Pro 3 touchpad not working on ubuntu 15.04

Bug #1439847 reported by Justin Asfour
30
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned
Vivid
Confirmed
Medium
Unassigned

Bug Description

I booted ubuntu 15.04 final beta to try before the full version release and everything on the surface pro 3 works except for the touchpad mouse movement. Will this be fixed in the final release of ubuntu 15.04
---
ApportVersion: 2.16.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 3099 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 3099 F.... pulseaudio
CasperVersion: 1.356
DistroRelease: Ubuntu 15.04
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
MachineType: Microsoft Corporation Surface Pro 3
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed cdrom-detect/try-usb=true persistent noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-10-generic N/A
 linux-backports-modules-3.19.0-10-generic N/A
 linux-firmware 1.143
Tags: vivid vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 03/16/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.11.0760
dmi.board.asset.tag: 0
dmi.board.name: Surface Pro 3
dmi.board.vendor: Microsoft Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: 0
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.version: 1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.11.0760:bd03/16/2015:svnMicrosoftCorporation:pnSurfacePro3:pvr1:rvnMicrosoftCorporation:rnSurfacePro3:rvr1:cvnMicrosoftCorporation:ct9:cvr1:
dmi.product.name: Surface Pro 3
dmi.product.version: 1
dmi.sys.vendor: Microsoft Corporation

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1439847/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
tags: added: vivid
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Omega (atrauzzi) wrote :

Would like to see Canonical start testing Ubuntu on all Microsoft Surface devices that it can be installed on. This is an important form factor and vector for the Ubuntu.

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

@ Omega

Canonical test hardware for money.

Changed in xorg (Ubuntu):
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Timo Aaltonen (tjaalton)
affects: xorg-server → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

kernel bug, no it isn't going to be fixed by 15.04

no longer affects: xorg (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1439847

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc7-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Justin Asfour (justin-asfour) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Justin Asfour (justin-asfour) wrote : CRDA.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : IwConfig.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : Lspci.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : Lsusb.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : ProcModules.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : RfKill.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : UdevDb.txt

apport information

Revision history for this message
Justin Asfour (justin-asfour) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu Vivid):
status: Incomplete → Confirmed
Revision history for this message
Justin Asfour (justin-asfour) wrote :

getting this error on the upstream kernel boot

error opening usb device 'descriptors' file

tags: added: kernel-unable-to-test-upstream
Changed in linux (Ubuntu Vivid):
assignee: nobody → Madhuranga (mpmadhuranga)
assignee: Madhuranga (mpmadhuranga) → nobody
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