Calendar app is not syncing anymore.

Bug #1439554 reported by Daniel
This bug report is a duplicate of:  Bug #1438662: Calendar sync is not happening. Edit Remove
150
This bug affects 33 people
Affects Status Importance Assigned to Milestone
Ubuntu Calendar App
Confirmed
Undecided
Unassigned
qtorganizer5-eds (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

For two days already I always get an error message when trying to sync my calendar app manually, no events are synced with google-calendar anymore.
calendar-app-log shows:

UbuntuWindow::handleSurfaceFocusChange(focused=true)
UbunutClipboard - Got invalid serialized mime data. Ignoring it.
UbuntuWindow::handleSurfaceFocusChange(focused=false)

It shows these three lines over and over again. I already tried to readd the google account, reinstalled the app, reset the phone to manufacturers default. Contacts do sync normal though, google calendar in webapp works. Calendar is allowed to access google-account within calendar app and account settings. Worked well until march 31st though.

app-version 0.4.600, 0.4.627
os-build 20, 21

Daniel (punke-daniel)
description: updated
Revision history for this message
Carl Verstraete (verstraete-carl-f) wrote :

I have a similar error.
When manual sync, this arrives in the /var/log/syslog:

Apr 4 11:06:14 ubuntu-phablet syncevo-dbus-server[17090]: [ERROR] error code from SyncEvolution remote, status 400: REPORT 'meta data': bad HTTP status: <status 1.1, code 400, class 4, Bad Request>
Apr 4 11:06:14 ubuntu-phablet syncevo-dbus-server[17090]: [ERROR] local, status 10400
Apr 4 11:06:14 ubuntu-phablet syncevo-dbus-server[17090]: [ERROR] error code from Synthesis engine local, status 10400
Apr 4 11:06:15 ubuntu-phablet syncevo-dbus-server[17090]: [ERROR] error code from SyncEvolution local, status 10400: failure on target side @google-calendar-2 of local sync
Apr 4 11:06:15 ubuntu-phablet syncevo-dbus-server[17090]: [ERROR] @default/calendar_uoa_2: aborted on behalf of user (local, status 20017)

Revision history for this message
Bernd Petersohn (bernd-petersohn) wrote :

The sync-log indicates an HTTP 400 error. This is appears in /home/phablet/.cache/upstart/sync-monitor.log after doing a manual sync:
 -------------------------------------------------------------------------------------------

From file /home/phablet/.cache/upstart/sync-monitor.log:
syn requested for account: "<email address hidden>" "calendar"
Pushed into queue with immediately sync? true Sync is running false
Request sync
Sync requested service: "<email address hidden>" "calendar"
Configure account for service: "<email address hidden>" "calendar" "disabled"
start configure for services ("calendar")
 config session created "google-calendar-1" "idle"
 account config done "<email address hidden>" "calendar"
"[05/04/2015 15:13] Start sync: <email address hidden> (calendar)"
Progress 0
Sync Report
  "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+1-2015-04-05-15-13"
  "end" : "1428239603"
  "error" : "error code from SyncEvolution fatal error (local, status 10500): no datastores active, check configuration"
  "peer" : "google-calendar-1"
  "start" : "1428239603"
  "status" : "10500"
"[05/04/2015 15:13] Sync done: <email address hidden> (calendar) Status: 10500 Error: Unknown status Duration: 1s"
Sync requested service: "<email address hidden>" "calendar"
Configure account for service: "<email address hidden>" "calendar" "slow"
start configure for services ("calendar")
 config session created "google-calendar-1" "idle"
 account config done "<email address hidden>" "calendar"
"[05/04/2015 15:13] Start sync: <email address hidden> (calendar)"
Progress 0
Progress 0
Progress 38
Sync Report
  "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+1-2015-04-05-15-13-a"
  "end" : "1428239605"
  "error" : "error code from SyncEvolution remote, status 400: REPORT 'meta data': bad HTTP status: <status 1.1, code 400, class 4, Bad Request>"
  "peer" : "google-calendar-1"
  "source-calendar__uoa__1-backup-after" : "-1"
  "source-calendar__uoa__1-backup-before" : "-1"
  "source-calendar__uoa__1-first" : "false"
  "source-calendar__uoa__1-mode" : "disabled"
  "source-calendar__uoa__1-resume" : "false"
  "source-calendar__uoa__1-status" : "10400"
  "start" : "1428239603"
  "status" : "10400"
"[05/04/2015 15:13] Sync done: <email address hidden> (calendar) Status: 10400 Error: Unknown status Duration: 1s"
All syncs finished

Revision history for this message
Daniel (punke-daniel) wrote :

still exists in version 0.4.623
updated April 10th

Changed in ubuntu-calendar-app:
status: New → Confirmed
Revision history for this message
Ville Kanniainen (ville-kann) wrote :

I accidentally did something to status of this bug. Fix NOT released. My mistake, I'm sorry.

Changed in ubuntu-calendar-app:
status: Confirmed → Fix Released
Daniel (punke-daniel)
Changed in ubuntu-calendar-app:
status: Fix Released → Confirmed
Revision history for this message
tobson (tmai) wrote :

sync also doesn't work on bq

version: 0.4.623

Revision history for this message
Richard Rowe (rdrowe) wrote :

Same problem.

Revision history for this message
ypsman (yvessander) wrote :

Same Problem.

Revision history for this message
Hector (hsanjuan) wrote :

Same with build 0.4-627 :(

Revision history for this message
Klész Imre (klesz) wrote :

Same here, even using ubuntu-calendar-app + google calendar

Revision history for this message
Daniel (punke-daniel) wrote :

Problem remains in OS Build r21, after removal and reinstallation.
(Aquaris bq 4.5 Ubuntu Edition)

description: updated
Revision history for this message
Gabriele (gabrielemartelli) wrote :

Same problem with OS Build r21, Aquaris 4.5 Ubuntu Edition and 0.4.627 app

g

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in qtorganizer5-eds (Ubuntu):
status: New → Confirmed
Revision history for this message
pajda (vansionist) wrote :

Same, sync also doesn't work on BQ version: 0.4.627

Revision history for this message
Helder (helder-android) wrote :

Same problem on BQ Aquaris E4.5 Calendar version : 0.4.627

Revision history for this message
Gianluca (gianluca-de-bernardis) wrote :

Same problem with OS Build r21, Aquaris 4.5 Ubuntu Edition

Revision history for this message
Dubstar_04 (dubstar-04) wrote :

Confirmed with OS Build r21, Aquaris 4.5 Ubuntu Edition, Calendar version : 0.4.627

Revision history for this message
David Gámiz Jiménez (david-gamiz) wrote :

Same on aquaris bq, last version OS and app. First sync work, after not working any more.

Revision history for this message
Khurshid Alam (khurshid-alam) wrote :

Looks like it fails to connect to eds datastore. Unfortunately, I do not have bq , so I can not verify it.

But What does "syncevolution --print-databases" say?

Revision history for this message
Mateusz Stachowski (stachowski-mateusz) wrote :

This is not a calendar app bug as been mentioned here:

https://bugs.launchpad.net/sync-monitor/+bug/1438662/comments/12

That is the bug which will resolve the issue and infact the fix is already in Vivid images of Ubuntu and it will land as next OTA or maybe even in the hotfix update before that next OTA.

Revision history for this message
David Howdle (howdles) wrote :

I just got an MX4 phone a few days ago. My calendar app seemed to sync at first, but now has errors, e.g. something I changed in Google Calendar on my laptop doesn't show up correctly in the phone app.

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