e1000e of 3.19.0-10-generic got kernel oops in vmware ws 11

Bug #1438562 reported by Steven Shiau
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
High
Unassigned

Bug Description

When I booted the daily build vivid iso from
http://cdimage.ubuntu.com/ubuntu-desktop-next/daily-live/current/
 vivid-desktop-amd64.iso 31-Mar-2015 03:41 1.0G Desktop image for 64-bit PC (AMD64) computers (standard download)
I got a kernel oops.
The virtual machine is on VMware Workstation 11.1.0 for Linux with MS Windows 8.1 client, therefore the chipset for ethernet0 is "e1000e" shown in the *.vmx file:
ethernet0.virtualDev = "e1000e"
The oops is attached.
---
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/timer', '/dev/snd/seq'] failed with exit code 1:
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=0baa6e3a-8e6d-4d98-ab8f-4e51eabedba0
InstallationDate: Installed on 2015-04-02 (0 days ago)
InstallationMedia: Ubuntu-Desktop-Next 15.04 "Vivid Vervet" - Beta amd64 (20150331)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: VMware, Inc. VMware Virtual Platform
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-11-generic root=UUID=e71f1bf7-4309-4bd0-9dec-a16504f7e181 ro nomodeset vga=791
ProcVersionSignature: Ubuntu 3.19.0-11.11-generic 3.19.3
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-11-generic N/A
 linux-backports-modules-3.19.0-11-generic N/A
 linux-firmware 1.143
RfKill:

SystemImageInfo:
 current build number: 0
 device name:
 channel: daily
 last update: Unknown
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/20/2014
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/20/2014:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

Revision history for this message
Steven Shiau (stevenshiau) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1438562

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc6-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: vivid
Revision history for this message
Steven Shiau (stevenshiau) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Steven Shiau (stevenshiau) wrote : CRDA.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : JournalErrors.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : Lspci.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : Lsusb.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : ProcCpuinfo.txt

apport information

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Steven Shiau (stevenshiau) wrote : ProcEnviron.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : ProcInterrupts.txt

apport information

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Steven Shiau (stevenshiau) wrote : ProcModules.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : UdevDb.txt

apport information

Revision history for this message
Steven Shiau (stevenshiau) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Steven Shiau (stevenshiau) wrote :

The mainline kernel does not fix this bug. It still exist in linux-image-4.0.0-040000rc6-generic, i.e. using this:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc6-vivid/linux-image-4.0.0-040000rc6-generic_4.0.0-040000rc6.201503291935_amd64.deb
The dmesg for kernel oops with e1000e was added.

tags: added: kernel-bug-exists-upstream
penalvch (penalvch)
tags: added: kernel-bug-exists-upstream-4.0-rc6
Changed in linux (Ubuntu):
importance: Medium → High
status: Confirmed → Triaged
Revision history for this message
Steven Shiau (stevenshiau) wrote :

Christopher, did you mean to follow the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel
then send to
https://lists.sourceforge.net/lists/listinfo/e1000-devel
?
Otherwise I can not find any e1000-devel list on vger.kernel.org. The most related one I found is "<email address hidden>".
Please advise.
Thanks.

Revision history for this message
penalvch (penalvch) wrote :

Steven Shiau, I just checked the maintainer list today, and it shows something new http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS :
<email address hidden>

Revision history for this message
Steven Shiau (stevenshiau) wrote :

OK, I will wait for another rc deb in
http://kernel.ubuntu.com/~kernel-ppa/mainline/
then I will do a test again.
Thanks.

Steven.

Revision history for this message
Steven Shiau (stevenshiau) wrote :
Revision history for this message
Steven Shiau (stevenshiau) wrote :

Same problem for the updated linux kernel 3.19.0-12.12-generic in Vivid repository.
The output of dmesg was attached.

Revision history for this message
Steven Shiau (stevenshiau) wrote :
penalvch (penalvch)
tags: added: kernel-bug-exists-upstream-4.0-rc7
removed: kernel-bug-exists-upstream-4.0-rc6
Revision history for this message
penalvch (penalvch) wrote :

Steven Shiau, as per http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS the only mailing list one should send an e-mail to is:
<email address hidden>

Revision history for this message
Steven Shiau (stevenshiau) wrote :
Download full text (4.1 KiB)

Somehow my bug report sent to <email address hidden> is never shown on the list. I sent twice, both of them just disappeared. I have successfully joined the mailing list a few days ago, and have received many emails from the list.
Anyway, I did another test with Linux kernel 4.0.0-040000-generic (from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-vivid/), and still has the same issue:
===================================
[ 1.615923] Modules linked in: psmouse e1000e(+) ptp pps_core
mptsas(+) mptscsih mptbase scsi_transport_sas e1000(+) ahci libahci
pata_acpi floppy
[ 1.616113] CPU: 0 PID: 104 Comm: systemd-udevd Not tainted
4.0.0-040000-generic #201504121935
[ 1.616211] Hardware name: VMware, Inc. VMware Virtual Platform/440BX
Desktop Reference Platform, BIOS 6.00 05/20/2014
[ 1.616317] task: ffff880036919400 ti: ffff88003692c000 task.ti:
ffff88003692c000
[ 1.616428] RIP: 0010:[<ffffffffc0103af4>] [<ffffffffc0103af4>]
e1000e_cyclecounter_read+0xa4/0xc0 [e1000e]
[ 1.616556] RSP: 0018:ffff88003692fa68 EFLAGS: 00010246
[ 1.616678] RAX: 0000000000000000 RBX: ffff880036207860 RCX:
0000000000000000
[ 1.616998] RDX: 0000000000000000 RSI: 0000000000000000 RDI:
ffff880036207848
[ 1.617130] RBP: ffff88003692fa68 R08: 0000000000000032 R09:
0000000000000000
[ 1.617265] R10: 00000007ffffffff R11: 000000000000000f R12:
ffff880036207848
[ 1.617405] R13: 13d49a0e5c5cbe0f R14: 0000000000000000 R15:
0000000000000000
[ 1.617547] FS: 00007f26eb31e880(0000) GS:ffff88003fc00000(0000)
knlGS:0000000000000000
[ 1.617694] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 1.617845] CR2: 00007f26ec5d12d8 CR3: 0000000036924000 CR4:
00000000001407f0
[ 1.618024] Stack:
[ 1.618178] ffff88003692fa98 ffffffff810f0c4a ffff8800362048c0
ffff8800362048c0
[ 1.618342] 0000000000000000 ffff880036204e38 ffff88003692faf8
ffffffffc010cff3
[ 1.618508] 000000000000000f 0000000082fd5c48 ffff88003692fad8
01a00000c00eede6
[ 1.618678] Call Trace:
[ 1.618858] [<ffffffff810f0c4a>] timecounter_init+0x2a/0x60
[ 1.619621] [<ffffffffc010cff3>] e1000e_config_hwtstamp+0x1d3/0x310
[e1000e]
[ 1.620020] [<ffffffffc010d46f>] e1000e_reset+0x1bf/0x550 [e1000e]
[ 1.620200] [<ffffffffc010e55b>] e1000_probe+0xa3b/0xc80 [e1000e]
[ 1.620383] [<ffffffff81403c8e>] local_pci_probe+0x4e/0xa0
[ 1.620566] [<ffffffff81404df5>] ? pci_match_device+0xe5/0x110
[ 1.620958] [<ffffffff81404f19>] __pci_device_probe+0xb9/0xf0
[ 1.621145] [<ffffffff81404f8a>] pci_device_probe+0x3a/0x60
[ 1.621336] [<ffffffff8150fec1>] really_probe+0x91/0x380
[ 1.621526] [<ffffffff81510337>] driver_probe_device+0x47/0xa0
[ 1.621720] [<ffffffff8151043b>] __driver_attach+0xab/0xb0
[ 1.621915] [<ffffffff81510390>] ? driver_probe_device+0xa0/0xa0
[ 1.622112] [<ffffffff8150e21e>] bus_for_each_dev+0x5e/0x90
[ 1.622311] [<ffffffff8150fa6e>] driver_attach+0x1e/0x20
[ 1.622513] [<ffffffff8150f5f4>] bus_add_driver+0x124/0x260
[ 1.622717] [<ffffffff81510d14>] driver_register+0x64/0xf0
[ 1.622922] [<ffffffffc0128000>] ? 0xffffffffc0128000
[ 1.623129] [<ffffffff8140400c>] __pci_register_driver+0x4c/0x50
[ ...

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Revision history for this message
penalvch (penalvch) wrote :

Steven Shiau, as per https://lists.osuosl.org/mailman/listinfo you would want to e-mail the administrator about this issue.

tags: added: kernel-bug-exists-upstream-4.0
removed: kernel-bug-exists-upstream-4.0-rc7
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