BUG: unable to handle kernel paging request at 00007f555e269268

[Vladimír Kriška]

I started VirtualBox, and after some time whole system froze. First time it was after few minutes, next times during boot process.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-10-generic 3.19.0-10.10
ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
Uname: Linux 3.19.0-10-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.16.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: vlado 2015 F.... pulseaudio
 /dev/snd/controlC0: vlado 2015 F.... pulseaudio
Date: Mon Mar 30 16:59:26 2015
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:location location 0xffffffffc00ff948
Failure: oops
HibernationDevice: RESUME=UUID=d80fa3b5-cda8-47ca-888c-a6dcb14f919b
InstallationDate: Installed on 2015-03-10 (19 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20BX001YXS
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at 00007f555e269268
UpgradeStatus: Upgraded to vivid on 2015-03-30 (0 days ago)
dmi.bios.date: 12/09/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET39WW (1.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BX001YXS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJBET39WW(1.04):bd12/09/2014:svnLENOVO:pn20BX001YXS:pvrThinkPadT450s:rvnLENOVO:rn20BX001YXS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BX001YXS
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc6-vivid/

[Vladimír Kriška (ujovlado)]

Hi Joseph,

I tested it with v4.0-rc6-vivid and problem persist (I started Virtualbox, then start same machine and whole system froze).

So, I'm going to update tag.

[penalvch (penalvch)]

Vladimír Kriška, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t450s an update to your computer's buggy and outdated BIOS is available (1.10). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Vladimír Kriška (ujovlado)]

Christpher, as you can see I'm the same user as in:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1427221

So my BIOS is already updated

JBET45WW (1.10 )
02/03/2015

[Joseph Salisbury (jsalisbury)]

This may be the same issue reported in bug 1437845

[Vladimír Kriška (ujovlado)]

After applying patch "diff_smap_4" metioned here https://www.virtualbox.org/ticket/13961, problem is solved and VirtualBox doesn't freeze the system.

Thanks Joseph