bluetooth pairing impossible BQ phone

[mna]

the bluetooth activation seem to be OK but no device were listed on the BQ aquaris ubuntu phone :(

the test have been done with different bluetooth headset with the same result : no device detected by the phone.

ProblemType: Bug
DistroRelease: Ubuntu RTM 14.09
Package: bluez 4.101-0ubuntu24
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu8
Architecture: armhf
CurrentDesktop: Unity
CurrentDmesg: dmesg: read kernel buffer failed: Operation not permitted
Date: Tue Mar 24 22:40:19 2015
InstallationDate: Installed on 2015-03-12 (12 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20150312-002053)
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb'
ProcKernelCmdLine: console=ttyMT0,921600n1 vmalloc=496M slub_max_order=0 fixrtc lcm=1-hx8389_qhd_dsi_vdo_truly fps=6657 bootprof.pl_t=456 bootprof.lk_t=1690 printk.disable_uart=1 boot_reason=0 datapart=/dev/mmcblk0p7 systempart=/dev/mmcblk0p6 androidboot.serialno=JU001083 � lcm=1-hx8389_qhd_dsi_vdo_truly fps=6657 bootprof.pl_t=456 bootprof.lk_t=1690 printk.disable_uart=1 boot_reason=0 datapart=/dev/mmcblk0p7 systempart=/dev/mmcblk0p6 androidboot.serialno=JU001083 �
ProcModules:

SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
hciconfig:
 hci0: Type: BR/EDR Bus: UART
  BD Address: 4C:74:03:5F:13:48 ACL MTU: 1021:4 SCO MTU: 184:1
  DOWN
  RX bytes:5489 acl:0 sco:0 events:338 errors:0
  TX bytes:6152 acl:0 sco:0 commands:302 errors:0

[Ricardo Salveti (rsalveti)]

Can you check, from a terminal, to see if your driver is able to find out other devices?

Please call '$ sudo hcitool -i hci0 scan' and see if it's able to see at least one device. Would be good to double check with another device to make sure the range is fine and others can indeed see what your bq phone can't.

If you open system settings -> bluetooth, it should naturally try to scan other devices, and should have similar results as done with hcitool.

[mna (mnaud)]

i have check from the terminal into the ubuntu phone and the phone does not see anythings :(

simultaneously i have run the same command on my pc portable under debian then i can see
hcitool -i hci0 scan
Scanning ...
 4C:74:03:5F:13:48 "Aquaris E4.5 Ubuntu Edition"
 00:23:7F:B1:36:26 2XXPlantronics

which is the phone itself and one of the headset

....
i have try detect again from the ubuntu phone using graphical tools and all is ok ...
the phone have appaired the headset and i can switch off / switch on the headset it will reconnect automatically ..

so all is ok now

we can close this report and am sorry for the noise the trouble seem to be in my headset ?

[mna (mnaud)]

no bug on my ubuntuphone, all is working as design now.