15.04 - nightly (21 March 15) - installer hangs after the 'prepare' section (doesn't get to 'Disk setup'

Bug #1434892 reported by yossarian_uk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried to install Kubuntu 15.04 nightly AMD64 (21 March 2015)

The installer hangs after selecting '3rd party software' / 'Download updates while installing' - it doesn't get to 'Disk setup'

The 'workaround' is to cancel, start the installer again and it will get to disk setup and finish the install.

I have recreated the issue over 4 times, as soon as you cancel the next time it succeeds.

I hopefully have attached system logs , but here are the last 40 lines in syslog:-
----------------------------------------------------------------------------------------------------------
root@kubuntu:/home/kubuntu# tail -40 /var/log/syslog

Mar 21 21:08:34 kubuntu ubiquity: Setting up libquadmath0:amd64 (4.9.2-10ubuntu9) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up librsvg2-2:amd64 (2.40.8-1) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up libsignon-glib1 (1.12+15.04.20141209-0ubuntu1) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up libtsan0:amd64 (4.9.2-10ubuntu9) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up libubsan0:amd64 (4.9.2-10ubuntu9) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up liburl-dispatcher1:amd64 (0.1+15.04.20150123-0ubuntu1) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up libwacom-common (0.11+dfsg-0ubuntu1) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up libwacom2:amd64 (0.11+dfsg-0ubuntu1) ...
Mar 21 21:08:34 kubuntu ubiquity: Setting up lightdm (1.13.2-0ubuntu1) ...
Mar 21 21:08:34 kubuntu ubiquity: debconf: unable to initialize frontend: Dialog
Mar 21 21:08:34 kubuntu ubiquity: debconf: (TERM is not set, so the dialog frontend is not usable.)
Mar 21 21:08:34 kubuntu ubiquity: debconf: falling back to frontend: Readline
Mar 21 21:08:34 kubuntu ubiquity: debconf: unable to initialize frontend: Readline
Mar 21 21:08:34 kubuntu ubiquity: debconf: (This frontend requires a controlling tty.)
Mar 21 21:08:34 kubuntu ubiquity: debconf: falling back to frontend: Teletype
Mar 21 21:08:34 kubuntu ubiquity: Use of uninitialized value $template in exists at /usr/share/perl5/Debconf/Template.pm line 81, <GEN0> chunk 2.
Mar 21 21:08:34 kubuntu ubiquity: Use of uninitialized value $item in exists at /usr/share/perl5/Debconf/DbDriver/Cache.pm line 39, <GEN0> chunk 2.
Mar 21 21:08:34 kubuntu ubiquity: Use of uninitialized value $item in exists at /usr/share/perl5/Debconf/DbDriver/Cache.pm line 39, <GEN0> chunk 2.
Mar 21 21:08:34 kubuntu ubiquity: Configuring lightdm
Mar 21 21:08:34 kubuntu ubiquity: -------------------
Mar 21 21:08:34 kubuntu ubiquity:
Mar 21 21:08:34 kubuntu ubiquity: A display manager is a program that provides graphical login capabilities for
Mar 21 21:08:34 kubuntu ubiquity: the X Window System.
Mar 21 21:08:34 kubuntu ubiquity:
Mar 21 21:08:34 kubuntu ubiquity: Only one display manager can manage a given X server, but multiple display
Mar 21 21:08:34 kubuntu ubiquity: manager packages are installed. Please select which display manager should run
Mar 21 21:08:34 kubuntu ubiquity: by default.
Mar 21 21:08:34 kubuntu ubiquity:
Mar 21 21:08:34 kubuntu ubiquity: Multiple display managers can run simultaneously if they are configured to
Mar 21 21:08:34 kubuntu ubiquity: manage different servers; to achieve this, configure the display managers
Mar 21 21:08:34 kubuntu ubiquity: accordingly, edit each of their init scripts in /etc/init.d, and disable the
Mar 21 21:08:34 kubuntu ubiquity: check for a default display manager.
Mar 21 21:08:34 kubuntu ubiquity:
Mar 21 21:08:34 kubuntu ubiquity: 1. lightdm 2. sddm
Mar 21 21:08:34 kubuntu ubiquity:
Mar 21 21:08:34 kubuntu ubiquity: Default display manager:
Mar 21 21:17:01 kubuntu CRON[16471]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Mar 21 21:20:40 kubuntu systemd[1]: Starting Cleanup of Temporary Directories...
Mar 21 21:20:40 kubuntu systemd-tmpfiles[16474]: [/usr/lib/tmpfiles.d/var.conf:14] Duplicate line for path "/var/log", ignoring.
Mar 21 21:20:40 kubuntu systemd[1]: Started Cleanup of Temporary Directories.

----------------------------------------------------------------------------------------------------------

and last 40 lines in installer debug

----------------------------------------------------------------------------------------------------------
root@kubuntu:/home/kubuntu# tail -40 /var/log/installer/debug

Ubiquity 2.21.16
TEXT <small>If more than one person will use this computer, you can set up multiple accounts after installation.</small>
TEXT <small>Enter the same password twice, so that it can be checked for typing errors.</small>
TEXT <small>The name it uses when it talks to other computers.</small>
TEXT <small>If more than one person will use this computer, you can set up multiple accounts after installation.</small>
TEXT <small>Enter the same password twice, so that it can be checked for typing errors.</small>
TEXT <small>The name it uses when it talks to other computers.</small>
QSocketNotifier: Invalid socket 16 and type 'Read', disabling...
QSocketNotifier: Invalid socket 16 and type 'Exception', disabling...
QSocketNotifier: Invalid socket 16 and type 'Write', disabling...
Your console font configuration will be updated the next time your system
boots. If you want to update it now, run 'setupcon' from a virtual console.
update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults
update-initramfs is disabled since running on read-only media
debconf: DbDriver "passwords" warning: could not open /var/cache/debconf/passwords.dat: Permission denied
Ubiquity 2.21.16
QCoreApplication::postEvent: Unexpected null receiver
TEXT <small>If more than one person will use this computer, you can set up multiple accounts after installation.</small>
TEXT <small>Enter the same password twice, so that it can be checked for typing errors.</small>
TEXT <small>The name it uses when it talks to other computers.</small>
TEXT <small>If more than one person will use this computer, you can set up multiple accounts after installation.</small>
TEXT <small>Enter the same password twice, so that it can be checked for typing errors.</small>
TEXT <small>The name it uses when it talks to other computers.</small>
QSocketNotifier: Invalid socket 16 and type 'Read', disabling...
QSocketNotifier: Invalid socket 16 and type 'Exception', disabling...
QSocketNotifier: Invalid socket 16 and type 'Write', disabling...

----------------------------------------------------------------------------------------------------------

Thought id pass this on in case it helped the final release

(Plasma 5.2 is looking really nice !)

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: ubiquity-frontend-kde 2.21.16 [modified: usr/share/applications/kde4/ubiquity-kdeui.desktop]
ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
Uname: Linux 3.19.0-9-generic x86_64
ApportVersion: 2.16.2-0ubuntu4
Architecture: amd64
CasperVersion: 1.355
CurrentDesktop: KDE
Date: Sat Mar 21 21:13:27 2015
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
PackageArchitecture: all
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
yossarian_uk (morgancoxuk) wrote :
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1434892

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
yossarian_uk (morgancoxuk) wrote :

Thanks for the response, it is about 3 yrs too late now though.

I do not have the issue with later versions of ubuntu, i think I found a convoluted workaround 3 yrs ago (can't for the life of me remember what that was..)

Feel free to close as no one sane would be running 15.04 now..

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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