[Lenovo E450] [ALPS touchpad] Multi-touch function of touchpad is useless

Bug #1433941 reported by Gabriel Zhi Chen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
High
Adam Lee
linux (Ubuntu)
Fix Released
High
Unassigned
Nominated for Trusty by Keng-Yu Lin
Nominated for Vivid by Adam Lee
linux-lts-utopic (Ubuntu)
Confirmed
High
Unassigned
Nominated for Trusty by Keng-Yu Lin
Nominated for Vivid by Adam Lee

Bug Description

CID : 201411-16166 Lenovo E450 (I+A) with 14.04.2 (utopic)
CID : 201411-16167 Lenovo E550 (I+A) with 14.04.2 (utopic)

Touchpad : ALPS touchpad: E7=73 03 0a, EC=88 b0 13

Steps:
1. Install 14.04.2 on E450.
2. Try to use muti-touch function of touchpad

Expected result:
Multi-touch works normally.

Actual result:
Multi-touch function of touchpad is useless after 14.04.2 installed.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 19 03:55:25 2015
InstallationDate: Installed on 2015-03-16 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u 1720 F.... pulseaudio
 /dev/snd/controlC1: u 1720 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=76f01f63-3dd9-4798-aef1-1850bdeaa2a6
InstallationDate: Installed on 2015-03-23 (15 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20DFZ0V6US
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=76512549-0af0-4c73-a698-b0cd65896384 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-31-generic N/A
 linux-backports-modules-3.16.0-31-generic N/A
 linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/11/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: J5ET39WW (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20DFZ0V6US
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJ5ET39WW(1.10):bd11/11/2014:svnLENOVO:pn20DFZ0V6US:pvrThinkPadE550:rvnLENOVO:rn20DFZ0V6US:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20DFZ0V6US
dmi.product.version: ThinkPad E550
dmi.sys.vendor: LENOVO

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :
summary: - [Lenovo E450] Multi-touch function of touchpad is useless after 14.04.2
- installed.
+ [Lenovo E450] [ALPS touchpad] Multi-touch function of touchpad is
+ useless after 14.04.2 installed.
description: updated
tags: added: blocks-hwcert
Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : Re: [Lenovo E450] [ALPS touchpad] Multi-touch function of touchpad is useless after 14.04.2 installed.

The bug can be reproduced on 201411-16167, a ALPS touchpad too.

description: updated
tags: added: 201411-16167
description: updated
Revision history for this message
Keng-Yu Lin (lexical) wrote :

@Gabriel, we need logs like apport-collect.

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :

@Keng-Yu, hi, I try to collect info based on comment#3. $apport-collect 1433941, system said that 'No additional information collected'.

Revision history for this message
Keng-Yu Lin (lexical) wrote :

@Gabriel, may you talk with any cert. engineer how they does this in the past?

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :

@Keng-Yu, which logs do you need, do I nee fetch and attach them directly for you?

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : BootDmesg.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : CRDA.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : IwConfig.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : Lspci.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : Lsusb.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcEnviron.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : ProcModules.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : PulseList.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : RfKill.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : UdevDb.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : UdevLog.txt

apport information

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote : WifiSyslog.txt

apport information

Keng-Yu Lin (lexical)
Changed in hwe-next:
assignee: nobody → Adam Lee (adam8157)
importance: Undecided → High
Revision history for this message
Adam Lee (adam8157) wrote : Re: [Lenovo E450] [ALPS touchpad] Multi-touch function of touchpad is useless after 14.04.2 installed.

this commit in mainline should have fixed it:

commit 3808843cf10e4a696d942359d99822eff1a2de8e
Author: Yunkang Tang <email address hidden>
Date: Sat Jul 26 13:51:41 2014 -0700

    Input: alps - add support for v7 devices

    Such as found on the new Toshiba Portégé Z30-A and Z40-A.

    Signed-off-by: Yunkang Tang <email address hidden>
    [<email address hidden>: Remove softbutton handling, this is done in userspace]
    [<email address hidden>: Report INPUT_PROP_BUTTONPAD]
    [<email address hidden>: Do not report fake PRESSURE, reporting BTN_TOUCH is
     enough]
    [<email address hidden>: Various cleanups / refactoring]
    Signed-off-by: Hans de Goede <email address hidden>
    Signed-off-by: Dmitry Torokhov <email address hidden>

Changed in linux-lts-utopic (Ubuntu):
status: New → In Progress
importance: Undecided → High
assignee: nobody → Adam Lee (adam8157)
Adam Lee (adam8157)
Changed in linux-lts-utopic (Ubuntu):
assignee: Adam Lee (adam8157) → nobody
Changed in linux-lts-vivid (Ubuntu):
importance: Undecided → High
Keng-Yu Lin (lexical)
Changed in linux-lts-utopic (Ubuntu):
status: In Progress → Won't Fix
status: Won't Fix → In Progress
Keng-Yu Lin (lexical)
Changed in linux-lts-vivid (Ubuntu):
assignee: nobody → Adam Lee (adam8157)
Adam Lee (adam8157)
no longer affects: linux-lts-vivid (Ubuntu)
summary: [Lenovo E450] [ALPS touchpad] Multi-touch function of touchpad is
- useless after 14.04.2 installed.
+ useless
Changed in linux (Ubuntu):
importance: Undecided → High
status: New → Fix Released
Revision history for this message
Adam Lee (adam8157) wrote :

It is already fixed in Ubuntu 15.04(vivid)

Changed in hwe-next:
status: New → Fix Released
Adam Lee (adam8157)
Changed in linux-lts-utopic (Ubuntu):
status: In Progress → Confirmed
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