BUG: unable to handle kernel NULL pointer dereference at (null)

Bug #1433099 reported by Ollie
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Closed laptop lid while on battery power. It did not suspend and when opened only a blank screen remained.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-31-generic 3.16.0-31.43
ProcVersionSignature: Ubuntu 3.16.0-31.43-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: margetto 2614 F.... pulseaudio
Date: Tue Mar 17 12:58:43 2015
DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at (null) RIP: 0010:location location drm_crtc_index+0x5/0x50 [drm]
Failure: oops
HibernationDevice: RESUME=UUID=d33eda00-0b9e-46b5-b4bf-dd9b2ddb80ab
InstallationDate: Installed on 2015-02-16 (28 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Latitude D620
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=c599c63f-d1d4-4c5d-832c-3614c10bd870 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at (null)
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0FT292
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0FT292:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D620
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ollie (oliver-margetts) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
penalvch (penalvch) wrote :

Ollie, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-a10
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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