[Dell Inc. Latitude D630] suspend/resume failure

Bug #1429476 reported by Alexander Ufimtsev
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

appears upon system start

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-7-generic 3.19.0-7.7
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Uname: Linux 3.19.0-7-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.16.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alexu 4149 F.... pulseaudio
Date: Sun Mar 8 00:11:04 2015
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2014-07-14 (236 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Latitude D630
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-7-generic root=UUID=21e7b0ce-89c2-4fe5-8776-269aff5be4b4 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: linux
Title: [Dell Inc. Latitude D630] suspend/resume failure
UpgradeStatus: Upgraded to vivid on 2015-03-02 (5 days ago)
UserGroups:

dmi.bios.date: 01/04/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0KU184
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd01/04/2010:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0KU184:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D630
dmi.sys.vendor: Dell Inc.

Revision history for this message
Alexander Ufimtsev (alexu) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

Alexander Ufimtsev, as per http://www.dell.com/support/home/us/en/04/product-support/product/latitude-d630/drivers an update to your computer's buggy and outdated BIOS is available (A19). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-a19
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Alexander Ufimtsev (alexu) wrote :

Hi Christopher,

Yes, bios update resolves the issue.

Thank you very much for your help!

A.

Revision history for this message
penalvch (penalvch) wrote :

Alexander Ufimtsev, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429476/comments/4 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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