[XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all

[Jared Dominguez]

Note that I am forcing the audio into HDA mode. (It has two modes: HDA and I2S.) In HDA mode, audio out works. The mic is known with a previous version of ALSA (Sept 3 2014 snapshot).

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: jared 4299 F...m arecord
 /dev/snd/pcmC1D0p: jared 2929 F...m pulseaudio
 /dev/snd/controlC1: jared 2929 F.... pulseaudio
 /dev/snd/controlC0: jared 2929 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 18 19:40:01 2015
InstallationDate: Installed on 2014-11-03 (107 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) : N o s u c h f i l e o r d i r e c t o r y
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : m a i n : 7 2 2 : a u d i o o p e n e r r o r : D e v i c e o r r e s o u r c e b u s y
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: jared 4299 F...m arecord
 /dev/snd/controlC1: jared 2929 F.... pulseaudio
 /dev/snd/controlC0: jared 2929 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all
UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
dmi.bios.date: 02/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0144PA
dmi.board.vendor: Dell Inc.
dmi.board.version: X04
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mario Limonciello (superm1)]

The following two patches will resolve this issue:

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/?h=for-next&id=e1e62b98ebddc3234f3259019d3236f66fc667f8
https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/?h=for-next&id=f3b703326541d0c1ce85f5e570f6d2b6bd4296ec

[Joseph Salisbury (jsalisbury)]

Those two commits were not cc'd to stable. Once these commits are accepted in mainline, we should request inclusion in the upstream stable kernels, and SRU to Ubuntu.

[Launchpad Janitor (janitor)]

This bug was fixed in the package linux - 3.19.0-13.13

---------------
linux (3.19.0-13.13) vivid; urgency=low

  [ Andy Whitcroft ]

  * [Packaging] initscripts need installing when making the package
  * [Packaging] initscripts work around bug in debhelper systemd support

  [ Jay Vosburgh ]

  * SAUCE: fan: Proof of concept implementation
    - LP: #1439706

  [ Leann Ogasawara ]

  * Release Tracking Bug
    - LP: #1442165

  [ Upstream Kernel Changes ]

  * Revert "drm: fix mismerge in drm_crtc.c"
    - LP: #1440270, #1440392
  * e1000e: initial support for i219
    - LP: #1400955
  * e1000e: fix obscure comments
    - LP: #1400955
  * e1000e: remove calls to ioremap/unmap for NVM addr
    - LP: #1400955
  * d-i: Enable usb modules on arm64
  * drm/amdkfd: Initialize only amdkfd's assigned pipelines
  * storvsc: use cmd_size to allocate per-command data
  * storvsc: in responce to a scan event, scan the host
  * storvsc: force discovery of LUNs that may have been removed.
  * storvsc: fix a bug in storvsc limits
  * Drivers: hv: vmbus: Use get_cpu() to get the current CPU
  * Tools: hv: address compiler warnings for hv_fcopy_daemon.c
  * Tools: hv: do not add redundant '/' in hv_start_fcopy()
  * Drivers: hv: hv_balloon: Make adjustments in computing the floor
  * Drivers: hv: hv_balloon: Fix a locking bug in the balloon driver
  * Drivers: hv: hv_balloon: Don't post pressure status from interrupt
    context
  * Drivers: hv: vmbus: Implement a clockevent device
  * Drivers: hv: vmbus: Fix a bug in vmbus_establish_gpadl()
  * Drivers: hv: vmbus: Support a vmbus API for efficiently sending page
    arrays
  * hv: hv_fcopy: drop the obsolete message on transfer failure
  * Drivers: hv: check vmbus_device_create() return value in
    vmbus_process_offer()
  * Drivers: hv: rename sc_lock to the more generic lock
  * Drivers: hv: vmbus: serialize Offer and Rescind offer
  * Drivers: hv: vmbus: hv_process_timer_expiration() can be static
  * hyperv: netvsc.c: match wait_for_completion_timeout return type
  * hyperv: fix sparse warnings
  * powerpc/powernv: Add OPAL soft-poweroff routine
    - LP: #1439562
  * drivers/sbus/char/envctrl.c: ignore orderly_poweroff return value
    - LP: #1439562
  * kernel/reboot.c: add orderly_reboot for graceful reboot
    - LP: #1439562
  * powerpc/powernv: reboot when requested by firmware
    - LP: #1439562
  * powerpc/kernel: Make syscall_exit a local label
    - LP: #1439562
  * powerpc: Remove old compile time disabled syscall tracing code
    - LP: #1439562
  * powerpc: Add a proper syscall for switching endianness
    - LP: #1439562
  * powerpc/powernv: Remove "opal" prefix from pr_xxx()s
    - LP: #1439562
  * powerpc/powernv: Separate function for OPAL IRQ setup
    - LP: #1439562
  * powerpc/powernv: Add OPAL message notifier unregister function
    - LP: #1439562
  * powerpc/powernv: Support OPAL requested heartbeat
    - LP: #1439562
  * device: Add dev_of_node() accessor
    - LP: #1439562
  * drivers/core/of: Add symlink to device-tree from devices with an OF
    node
    - LP: #1439562
  * ipv6: Don't reduce hop limit for an interface
    - LP: #1441103
    - CVE-2015-2922
  * x86/microcode/int...