'ALPS Touchpad' not detected as PS/2 mouse in 'Acer Travelmate P253-E' after the kernel upgrade.

Bug #1422346 reported by Miguel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hello,

when I did the basic instalation of the OS, the touchpad was working correctly, but after the upgrades the touchpad is not detected.

The release which I have installed is "Ubuntu 14.04.1 LTS Release: 14.04".

Enclosed you can find more information about my system.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: miguel 1914 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb 16 13:22:59 2015
HibernationDevice: RESUME=UUID=c63d57d8-823f-4673-99c4-118c43a749e3
InstallationDate: Installed on 2015-02-12 (3 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: Acer TravelMate P253
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=b42008fd-b4fe-49fa-a648-bba462012599 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic N/A
 linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-02-12 (3 days ago)
dmi.bios.date: 03/11/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BA51_HC_HR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.15
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnAcer:pnTravelMateP253:pvrV2.15:rvnAcer:rnBA51_HC_HR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
dmi.product.name: TravelMate P253
dmi.product.version: V2.15
dmi.sys.vendor: Acer

Revision history for this message
Miguel (miguel-a-bermejo) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-da-key
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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