[Payment] screen unclear on what password is needed

Bug #1421364 reported by Martin Albisetti
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Thomas Strehl
Ubuntu UX
Fix Released
High
Paty Davila

Bug Description

See: http://people.canonical.com/~jamie/payui-confusing.png

Several users have reported they can't tell what password is being requested from them, whether the Paypal one or their SSO one (best guess is Paypal, since that's what's selected).

This dialog needs to be better designed to make it clear.

Likely also loose those quotes :)

Tags: usability

Related branches

Revision history for this message
Martin Albisetti (beuno) wrote :
Changed in canonical-devices-system-image:
importance: Undecided → High
milestone: none → ww09-2015
status: New → Confirmed
Changed in canonical-devices-system-image:
assignee: nobody → Thomas Strehl (strehl-t)
Changed in pay-ui:
status: New → Triaged
summary: - Payment screen unclear on what password is need
+ Payment screen unclear on what password is needed
dobey (dobey)
Changed in pay-ui:
status: Triaged → In Progress
assignee: nobody → Rodney Dawes (dobey)
dobey (dobey)
Changed in pay-ui:
importance: Undecided → High
Changed in pay-ui:
assignee: Rodney Dawes (dobey) → Alejandro J. Cura (alecu)
Changed in pay-ui:
assignee: Alejandro J. Cura (alecu) → Rodney Dawes (dobey)
Revision history for this message
PS Jenkins bot (ps-jenkins) wrote : Re: Payment screen unclear on what password is needed

Fix committed into lp:pay-ui at revision 102, scheduled for release in pay-ui, milestone Unknown

Changed in pay-ui:
status: In Progress → Fix Committed
summary: - Payment screen unclear on what password is needed
+ [Payment] screen unclear on what password is needed
Changed in ubuntu-ux:
assignee: nobody → James Mulholland (jamesjosephmulholland)
Changed in canonical-devices-system-image:
milestone: ww09-2015 → ww11-2015
Changed in canonical-devices-system-image:
status: Confirmed → Fix Committed
dobey (dobey)
Changed in pay-ui:
status: Fix Committed → Fix Released
Changed in canonical-devices-system-image:
status: Fix Committed → Fix Released
tags: added: usability
Changed in ubuntu-ux:
assignee: James Mulholland (jamesjosephmulholland) → nobody
assignee: nobody → Paty Davila (dizzypaty)
status: New → Triaged
importance: Undecided → High
Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: Triaged → Fix Released
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