[ASUSTeK COMPUTER INC. U38DT] suspend/resume failure [non-free: wl]

[Unixuser]

Freeze while trying to sleep. Black screen and some words. The last one: cannot add device

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.18.0-12-generic 3.18.0-12.13
ProcVersionSignature: Ubuntu 3.18.0-12.13-generic 3.18.4
Uname: Linux 3.18.0-12-generic x86_64
NonfreeKernelModules: wl
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.15.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: olster 3270 F.... pulseaudio
 /dev/snd/controlC0: olster 3270 F.... pulseaudio
Date: Wed Feb 4 23:11:31 2015
DuplicateSignature: suspend/resume:ASUSTeK COMPUTER INC. U38DT:U38DT.209
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=4a958fe7-84c6-47b6-8809-03df2c7e2db9
InstallationDate: Installed on 2013-10-18 (474 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK COMPUTER INC. U38DT
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-12-generic.efi.signed root=UUID=6335f52f-ce68-4707-8365-51f310d9fabc ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.18.0-12-generic N/A
 linux-backports-modules-3.18.0-12-generic N/A
 linux-firmware 1.141
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. U38DT] suspend/resume failure [non-free: wl]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 05/29/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U38DT.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U38DT
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU38DT.209:bd05/29/2013:svnASUSTeKCOMPUTERINC.:pnU38DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnU38DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: U38DT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Twente, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/U38DT/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Unixuser (unixuser)]

fixed

[penalvch (penalvch)]

Twente, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1418224/comments/5 regarding this being fixed with a BIOS update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.