Suspend only works once, fails second time
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
Ubuntu 14.04 (trusty) Kernel 3.13.0-44-generic
HP laptop Compaq nx6325
A working suspend via Applications Menu/Log Out results in power switch green LED blinking on/off every few seconds.
The laptop will do this the first time after a reboot but then every second attempt to suspend results in power switch green LED staying on.
Screen goes black and no key sequences that respond can be found.
The only option is to hold the power switch down for several seconds to do a hard reset.
On restart it says...
System program problem detected
Report problem
Clicked above several times, nothing happens, eventually pop up(s) go away.
After this a dmesg doesn't seem to give clues - it does not contain the word suspend for instance.
Following the reboot the laptop will now suspend correctly once, wake up ok but then fail to suspend when asked the second time.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: andymc 1845 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDesktop: XFCE
Date: Fri Jan 30 10:30:07 2015
HibernationDevice: RESUME=
InstallationDate: Installed on 2013-04-08 (661 days ago)
InstallationMedia: Peppermint 3 "Three" - Release i386 (20120423)
MachineType: Hewlett-Packard HP Compaq nx6325 (RU594ES#ABU)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-22 (160 days ago)
dmi.bios.date: 12/21/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68TT2 Ver. F.06
dmi.board.name: 30B0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.15
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Compaq nx6325 (RU594ES#ABU)
dmi.product.
dmi.sys.vendor: Hewlett-Packard
rewound, thank you for reporting this and helping make Ubuntu better. As per http:// h20564. www2.hp. com/hpsc/ swd/public/ readIndex? sp4ts.oid= 1849084& swLangOid= 8&swEnvOid= 2104 an update to your computer's buggy and outdated BIOS is available (F.07). If you update to this following https:/ /help.ubuntu. com/community/ BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https:/ /help.ubuntu. com/community/ ReportingBugs# Bug_reporting_ etiquette .
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.
Thank you for your understanding.