File Manager cannot open Network drive

Bug #1414645 reported by Stephen Hilton
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Files
Fix Released
Undecided
Unassigned

Bug Description

I have an ASUS AC66R Router with a USB-connected hard drive. I can access this hard drive's files from my TV and from my Android devices. I was also able to access it with Pear OS v7. I recently installed Elementary OS (admittedly it is the unstable version) and while the File Manager can see the router OK it will not open the hard rive and folders. The Router name has a red X on the folder icon. I tried Smb4K also, but it cannot mount the device either.

ProblemType: Bug
DistroRelease: elementary OS 0.3
Package: elementary-desktop 1.357+401~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CrashDB: elementary_meta
CurrentDesktop: Pantheon
Date: Mon Jan 26 08:44:28 2015
InstallationDate: Installed on 2015-01-18 (7 days ago)
InstallationMedia: elementary OS 0.3 "Freya" - Daily amd64 (20140810)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: elementary-meta
SuspiciousXErrors:

ThirdParty: True
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

Revision history for this message
Stephen Hilton (shilton00) wrote :
Revision history for this message
Stephen Hilton (shilton00) wrote :

Correction. Looks like Smb4k has solved my issue as the networked drive drive now appears on my list of attached devices and I can copy files to and from it. But it is still inaccessible via the Network -> Entire Network section of File Manager navigation.

affects: elementaryos → pantheon-files
Revision history for this message
Jeremy Wootten (jeremywootten) wrote :

The red X on the name just means that it is read-only (i.e. you cannot change the name of the router). Is the route set up as a standard samba server with shared folder(s) on the hard drive? If so, the branch lp:~jeremywootten/pantheon-files/fix-network-browsing, which may be merged soon, may help.

Revision history for this message
Stephen Hilton (shilton00) wrote : Re[2]: File Manager cannot open Network drive

Yes it is. Ok, thank for the update.
--
Sent from myMail app for Android
Saturday, 07 February 2015, 06:14PM -05:00 from Jeremy Wootten <email address hidden>:
The red X on the name just means that it is read-only (i.e. you cannot
change the name of the router).   Is the route set up as a standard
samba server with shared folder(s) on the hard drive?  If so, the branch
lp:~jeremywootten/pantheon-files/fix-network-browsing, which may be
merged soon, may help.
--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1414645
Title:
  File Manager cannot open Network drive
Status in Pantheon Files:
  New
Bug description:
  I have an ASUS AC66R Router with a USB-connected hard drive.  I can
  access this hard drive's files from my TV and from my Android devices.
  I was also able to access it with Pear OS v7.  I recently installed
  Elementary OS (admittedly it is the unstable version) and while the
  File Manager can see the router OK it will not open the hard rive and
  folders.   The Router name has a red X on the folder icon.  I tried
  Smb4K also, but it cannot mount the device either.
  ProblemType: Bug
  DistroRelease: elementary OS 0.3
  Package: elementary-desktop 1.357+401~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CrashDB: elementary_meta
  CurrentDesktop: Pantheon
  Date: Mon Jan 26 08:44:28 2015
  InstallationDate: Installed on 2015-01-18 (7 days ago)
  InstallationMedia: elementary OS 0.3 "Freya" - Daily amd64 (20140810)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: elementary-meta
  SuspiciousXErrors:
  ThirdParty: True
  UpgradeStatus: No upgrade log present (probably fresh install)
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Revision history for this message
Jeremy Wootten (jeremywootten) wrote :

The network-browsing branch mentioned above has now been released - has it fixed this bug? Note: there are still several known bugs in networking that this branch did not fix.

Revision history for this message
Stephen Hilton (shilton00) wrote : Re: [Bug 1414645] Re: File Manager cannot open Network drive

Hi Jeremy, sorry for the delay. Yes, after installing the updates I was able to access my network drives. Thanks for you help.

Steve

Sent from my iPhone

> On Feb 16, 2015, at 11:05 AM, Jeremy Wootten <email address hidden> wrote:
>
> The network-browsing branch mentioned above has now been released - has
> it fixed this bug? Note: there are still several known bugs in
> networking that this branch did not fix.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1414645
>
> Title:
> File Manager cannot open Network drive
>
> Status in Pantheon Files:
> New
>
> Bug description:
> I have an ASUS AC66R Router with a USB-connected hard drive. I can
> access this hard drive's files from my TV and from my Android devices.
> I was also able to access it with Pear OS v7. I recently installed
> Elementary OS (admittedly it is the unstable version) and while the
> File Manager can see the router OK it will not open the hard rive and
> folders. The Router name has a red X on the folder icon. I tried
> Smb4K also, but it cannot mount the device either.
>
> ProblemType: Bug
> DistroRelease: elementary OS 0.3
> Package: elementary-desktop 1.357+401~ubuntu0.3.1 [origin: LP-PPA-elementary-os-daily]
> ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
> Uname: Linux 3.13.0-44-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.6
> Architecture: amd64
> CrashDB: elementary_meta
> CurrentDesktop: Pantheon
> Date: Mon Jan 26 08:44:28 2015
> InstallationDate: Installed on 2015-01-18 (7 days ago)
> InstallationMedia: elementary OS 0.3 "Freya" - Daily amd64 (20140810)
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: elementary-meta
> SuspiciousXErrors:
>
> ThirdParty: True
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/pantheon-files/+bug/1414645/+subscriptions

Changed in pantheon-files:
status: New → Fix Committed
Changed in pantheon-files:
milestone: none → 0.2.2
status: Fix Committed → Fix Released
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