system crashes with blank screen ususlly white
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
High
|
Unassigned |
Bug Description
The system crashes with a blank screen many times, 8 or 10 times this AM. Chrome crashes, Firefox crashes, PCManFM, copying and pasting, scrolling, and many other apps. It crashed this AM during an Update system and nothing else was running. I think I was scrolling the details. I can not give any dumps because it won't run long enough. I listed some info in terminal and it crashed scrolling it. Maybe it is hardware, but it seems to be running now for at least 30 mins. I think I am going to change distros. I tried many things including running some live CDs and DVDs with differing versions of Ubuntu on them to see if I could determine a place when they stopped running, and thought I figured it out, but I did not have it figured out. It has been crashing since I installed 14.04, I think. I may have some non-standard repositories. I ran 12.04 for about a year or 2.
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
CurrentDesktop: LXDE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2014-12-08 (48 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 745
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.13.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/21/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0GX297
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1414477
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.