[Hewlett-Packard HP ProBook 6470b] suspend/resume failure [non-free: wl]

Bug #1413894 reported by Fenyvesi Attila
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I pressed a hotkey to run "xfce4-session-logout -s", closed the laptop lid, pulled the earphone and the USB mouse out. I came back later and the machine wasn't sleeping but was displaying a black screen (with background-light). No response for any keys, and key-combinations. CapsLock LED on. There is a Wireless ON-OFF button that changed from white to orange when once pressed.
I couldn't connect with ssh.
I powered the laptop off long-pressing the power button.

#EDIT: I tried several times but couldn't reproduce the phenomenon.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-29-generic 3.16.0-29.39
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
NonfreeKernelModules: wl
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ata 2014 F.... pulseaudio
Date: Fri Jan 23 08:11:36 2015
DuplicateSignature: suspend/resume:Hewlett-Packard HP ProBook 6470b:68ICE Ver. F.32
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=5ccd986b-e478-4ced-b4d7-6b034e2ae500
InstallationDate: Installed on 2014-12-04 (49 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP ProBook 6470b
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic root=UUID=a65b2c0c-545b-4b5e-90fa-f32a8319282a ro quiet splash acpi_backlight=vendor vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-29-generic N/A
 linux-backports-modules-3.16.0-29-generic N/A
 linux-firmware 1.138.1
SourcePackage: linux
Title: [Hewlett-Packard HP ProBook 6470b] suspend/resume failure [non-free: wl]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/05/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICE Ver. F.32
dmi.board.name: 179C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.32
dmi.chassis.asset.tag: 6470b
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICEVer.F.32:bd12/05/2012:svnHewlett-Packard:pnHPProBook6470b:pvrA1029C1102:rvnHewlett-Packard:rn179C:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6470b
dmi.product.version: A1029C1102
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Fenyvesi Attila (fattila2) wrote :
tags: removed: need-duplicate-check
description: updated
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Please change the status back to "Confirmed" if you are able to reproduce this bug.

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
importance: Medium → Low
penalvch (penalvch)
tags: added: bios-outdated-f.46
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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