Crashes on launch (KeyError: 'countrycode')

[Pierre Equoy]

When I try to open the Ubuntu Software Center, the icon blinks for a few seconds then stops, and nothing happens.

When I try to launch it using the command line, I have the following error:

% software-center
2015-01-21 09:52:46,360 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
Traceback (most recent call last):
  File "/usr/bin/software-center", line 130, in <module>
    app = SoftwareCenterAppGtk3(options, args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 397, in __init__
    self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/installedpane.py", line 95, in __init__
    CategoriesParser.__init__(self, db)
  File "/usr/share/software-center/softwarecenter/db/categories.py", line 251, in __init__
    self._build_string_template_dict()
  File "/usr/share/software-center/softwarecenter/db/categories.py", line 303, in _build_string_template_dict
    region = "%s" % get_region_cached()["countrycode"]
KeyError: 'countrycode'

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: software-center 13.10-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 21 09:48:52 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-15 (66 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Kevin Shenk (batonac)]

I have this problem in 15.04.

[Robin van der Vliet (robinvdv)]

It looks similar to bug 1510237, that I reported before, maybe those two bugs are related.

[Lev Lazinskiy (levlaz)]

This bug was fixed upstream: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1510237/comments/7

[Logan Rosen (logan)]

Thank you for reporting this bug to Ubuntu.

Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.
Ubuntu 15.04 (vivid) reached end-of-life on February 4, 2016.
Ubuntu 14.10 (utopic) reached end-of-life on July 23, 2015.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

[Paul White (paulw2u)]

Further to comment #6 and with no reply for over three months I'm closing this. The issue may well have been fixed as per comment #5 but unsure why the Papercuts task was marked as fixed but the software-center task wasn't.

Closing as "Invalid" as the affected releases are long time EOL but if anyone feels that "Fix Released" is more appropriate then please feel to change the status and give your reasons for doing so.