Graphics performance degrades with time in 14.04

Bug #1411560 reported by Roberto Sosa Cano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

After several days using the system the graphics performance degrades. I cannot find any information in syslog or dmesg. It takes an awful amount of time to open a new window, and during that time the mouse is trapped into one of the monitors (cannot move to the other one). Also I've noticed that the Unity notification bar freezes and I cannot access any of the icons there, and the clock is just frozen.

HDD, memory and CPU load seem normal. The only solution I've found is to reboot.

Thanks in advance.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Jan 16 10:08:23 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.13.0-37-generic, x86_64: installed
 nvidia-331, 331.113, 3.13.0-37-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 NVIDIA Corporation GF106GL [Quadro 2000] [10de:0dd8] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation Device [10de:084a]
InstallationDate: Installed on 2014-10-15 (93 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Precision WorkStation T5500
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0CRH6C
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT5500:pvr:rvnDellInc.:rn0CRH6C:rvrA01:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation T5500
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20141104-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Jan 9 11:10:54 2015
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.6

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :
penalvch (penalvch)
tags: added: bios-outdated-a16
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

I've updated the BIOS as requested. As this problem was happening from time time (so not really predictable albeit reproducible) I'll wait a couple of weeks to see if it happens again. If not I will update the status here.

Thanks you very much for the support,
Roberto

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

It is happening again right now. I've tried to close Google Chrome in case it was causing the issue, but it seems like something is broken. Everytime I click on a window, or some graphic change happens at Unity level the system becomes irresponsive for a few seconds. For bigger things like closing or starting a program seems like it takes even more time. Seems like allocation and disposal of resources is taking suddenly more time than it should.

Kind regards,
Roberto

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

By the way, sorry for double posting, but just notice that the notifier area is frozen and irresponsive.

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

This is the output:

A16
05/28/2013

Also this morning when trying to access the computer the login screen had the login box with no text input available. I had to reboot the machine completely.

Thanks again for the support.

Roberto

Revision history for this message
penalvch (penalvch) wrote :

ROberto Sosa Cano, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: latest-bios-a16
removed: bios-outdated-a16
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

I'm afraid not. This desktop is my main workstation with loads of SDKs and tools installed. It is a work PC so I cannot switch to a live image for more than few minutes. The problem is that this takes like 1 or 2 weeks to appear again. Any other suggestion?

Thanks,
Roberto

Revision history for this message
penalvch (penalvch) wrote :

Roberto Sosa Cano, while awaiting a test of vivid, you are welcome to test the enablement stack for 14.04.2 as noted in https://wiki.ubuntu.com/Kernel/LTSEnablementStack#Trusty .

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

Sorry for the late response. I've followed the instructions there. I will wait another couple of weeks to see if the behaviour reappears.

Kind regards,
Roberto

Revision history for this message
Roberto Sosa Cano (roberto-cano) wrote :

Hi Christopher,

It seems a lot more stable now. It is already 3 weeks without restarting the machine and I haven't had any issue. I would say the enablement stack has fixed the issue. Please let me know if you want me to perform any additional check or attach more information.

Thanks,
Roberto

Revision history for this message
penalvch (penalvch) wrote :

Roberto Sosa Cano, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1411560/comments/12 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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