[HP 15 Notebook PC] failed to render desktop so could not use 14.04.1 liveusb

Bug #1411496 reported by Taihsiang Ho
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

HP 15 Notebook PC
CID 201406-15266

Steps to reproduce this bug:
1. prepare an 14.04.1 live USB
2. boot the machine by the live USB

Expected result:
The system boot the live USB desktop and ready to use.

Actual: result:
The system boot to desktop but failed to render the desktop.
It looks like as the attachment
201406-15266-updated-14.04.1-without-fglrx-screenshot.png

More information:
Please note the desktop launcher and dash rendering are fine.
Please refer to 201406-15266-updated-14.04.1-without-fglrx-screenshot.png as well.

Revision history for this message
Taihsiang Ho (tai271828) wrote :
Revision history for this message
Taihsiang Ho (tai271828) wrote :

After installing the system by appropriate pxe configuration and pressed files,
I boot into the system successfully and collect the system log via ssh connection.
Please refer to the attachment 201406-15266.apport.log collected by apport to see the details.

---------

Also,
The following combination could have normal desktop rendering:
14.04.1 fresh installation + fglrx
updated 14.04.1 (kernel 3.13.0-44-generic #73) + fglrx

---------

updated 14.04.1 (kernel 3.13.0-44-generic #73) without fglrx could reproduce this bug as well.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1411496

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Taihsiang Ho (tai271828) wrote :

Please refer to comment 2 for the apport log.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Medium
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