package linux-image-3.16.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Gareth Harries]

My packages have broken due to ttf mscorefonts, which i have attempted to remove via apt-get. However software updater and install is no longer working and I have a no entry sign in the top right of the menu bar. It says use apt-get in the terminal window or right click menu(which I don't understand as I can't find anything when I right click on the desktop). the apt-get -f command does not appear to be accepted in Terminal.

Thanks

Gareth

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-28-generic 3.16.0-28.38
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gareth 2116 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 14 09:03:11 2015
HibernationDevice: RESUME=UUID=71be871e-e918-4926-a7cf-f6de34af973d
InstallationDate: Installed on 2015-01-11 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Intel Corporation Crestline & ICH8M Chipset
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=595b49f0-8d78-45a5-b918-4624ef36baa4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-28-generic N/A
 linux-backports-modules-3.16.0-28-generic N/A
 linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 07/25/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: M1.04
dmi.board.name: SANTA ROSA CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrM1.04:bd07/25/2007:svnIntelCorporation:pnCrestline&ICH8MChipset:pvrNotApplicable:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: Crestline & ICH8M Chipset
dmi.product.version: Not Applicable
dmi.sys.vendor: Intel Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"