[Acer Aspire 5733Z] suspend/resume failure

Bug #1409379 reported by Jeffrey Tate
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

not recognizing iPad

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu1~ubuntu14.04.1~c42.ppa1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jeffrey 2505 F.... pulseaudio
Date: Thu Jan 8 23:34:04 2015
DuplicateSignature: suspend/resume:Acer Aspire 5733Z:V1.07
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=617ecff1-710e-4615-8fa5-630b97b458b8
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Aspire 5733Z
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: placeholder root=UUID=13aad992-0f2c-4566-b8ae-88f48802490a ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic N/A
 linux-firmware 1.127.10
SourcePackage: linux
Title: [Acer Aspire 5733Z] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/07/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5733Z
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias: dmi:bvnAcer:bvrV1.07:bd11/07/2011:svnAcer:pnAspire5733Z:pvrV1.07:rvnAcer:rnAspire5733Z:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire 5733Z
dmi.product.version: V1.07
dmi.sys.vendor: Acer

Revision history for this message
Jeffrey Tate (jdttate86) wrote :
information type: Private Security → Public
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Jeffrey Tate, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.10). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-1.10
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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