igb driver does not initialize network cards

[Luis Guillén]

Hi,

on our server HP Proliant DL380 Gen8p with Intel Corporation 82580 Gigabit Network four port card, there is no link in any of the network interfaces:
Settings for p1p1:
 Supported ports: [ TP ]
 Supported link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Full
 Supported pause frame use: Symmetric
 Supports auto-negotiation: Yes
 Advertised link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Full
 Advertised pause frame use: Symmetric
 Advertised auto-negotiation: Yes
 Speed: Unknown!
 Duplex: Unknown! (255)
 Port: Twisted Pair
 PHYAD: 1
 Transceiver: internal
 Auto-negotiation: on
 MDI-X: off (auto)
 Supports Wake-on: d
 Wake-on: d
 Current message level: 0x00000007 (7)
          drv probe link
 Link detected: no

However, if I start a system rescue cd 4.4.1 it works correctly. This distribution uses an older kernel and igb driver (3.10.60-std441-amd64, 5.0.3-k).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 1 dic 30 10:07 seq
 crw-rw---- 1 root audio 116, 33 dic 30 10:07 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDmesg: [ 14.518263] init: plymouth-upstart-bridge main process ended, respawning
Date: Tue Dec 30 10:38:22 2014
HibernationDevice: RESUME=UUID=2779f8f4-d14d-495a-8126-8efeefc1a49d
InstallationDate: Installed on 2014-12-30 (0 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
MachineType: HP ProLiant DL380p Gen8
PciMultimedia:

ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=af5b2eb1-a893-47f2-b6ad-1e436991be39 ro
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2014
dmi.bios.vendor: HP
dmi.bios.version: P70
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP70:bd02/10/2014:svnHP:pnProLiantDL380pGen8:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL380p Gen8
dmi.sys.vendor: HP

[Brad Figg (brad-figg)]

This change was made by a bot.

[Luis Guillén (luisguillenc)]

After installing
sudo apt-get install linux-image-generic-lts-utopic
(3.16-0-28-generic, igb: 5.2.13-k)
i get the same result.

[Luis Guillén (luisguillenc)]

Now,

apt-get install build-essential linux-headers-`uname -r`
download igb-5.20.9.4 from intel
cd src; make install; update-initramfs -u -v (and reboot)

ethtool -i p1p1
driver: igb
version: 5.2.9.4
firmware-version: 3.29, 0x8000027a
bus-info: 0000:04:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no

ethtool p1p1
Settings for p1p1:
 Supported ports: [ TP ]
 Supported link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Full
 Supported pause frame use: Symmetric
 Supports auto-negotiation: Yes
 Advertised link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Full
 Advertised pause frame use: Symmetric
 Advertised auto-negotiation: Yes
 Speed: Unknown!
 Duplex: Unknown! (255)
 Port: Twisted Pair
 PHYAD: 1
 Transceiver: internal
 Auto-negotiation: on
 MDI-X: off (auto)
 Supports Wake-on: d
 Wake-on: d
 Current message level: 0x00000007 (7)
          drv probe link
 Link detected: no

same result...

[Luis Guillén (luisguillenc)]

The driver works correctly, the link does not start until a ifconfig is not done.
Sorry