[Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all

[sreejith kmgmail.comgmail.com]

no sound otput

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0p: sreejithkm 2404 F...m pulseaudio
 /dev/snd/controlC1: sreejithkm 2404 F.... pulseaudio
 /dev/snd/controlC0: sreejithkm 2404 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Dec 29 22:58:58 2014
InstallationDate: Installed on 2014-05-15 (228 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sreejithkm 2404 F.... pulseaudio
 /dev/snd/controlC0: sreejithkm 2404 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Inspiron 3537, Realtek ALC3223, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 028XKX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron3537:pvrA07:rvnDellInc.:rn028XKX:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 3537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

[Francesco Pontillo (francescopontillo)]

My Dell 7537 won't play through speakers, only headphones work. Realtek ALC3223 seems to be the culprit.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of a regression, and when this regression was introduced. If this is a regression, we can perform a kernel bisect to identify the commit that introduced the problem.

[Raymond (superquad-vortex2)]

did the user manual mention that the combo jack of laptop support headset, headphone or mic ?

Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Headset Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Headset Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Headphone Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Control: name="Headphone Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 5
     0x18 0x19 0x1a 0x1b 0x1d

[Raymond (superquad-vortex2)]

[ 15.284309] cfg80211: Calling CRDA to update world regulatory domain
[ 15.286005] sound hdaudioC1D0: autoconfig: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 15.286010] sound hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 15.286013] sound hdaudioC1D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 15.286015] sound hdaudioC1D0: mono: mono_out=0x0
[ 15.286018] sound hdaudioC1D0: inputs:
[ 15.286021] sound hdaudioC1D0: Headset Mic=0x19
[ 15.286023] sound hdaudioC1D0: Headphone Mic=0x1a
[ 15.286026] sound hdaudioC1D0: Internal Mic=0x12

seem the driver add headset mic and headphone mic

/sys/class/sound/hwC1D0/init_pin_configs:
0x12 0x90a60130
0x14 0x90170110
0x17 0x40020008
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40e00001
0x1e 0x411111f0
0x21 0x0321101f

/sys/class/sound/hwC1D0/driver_pin_configs:
0x19 0x01a1913c
0x1a 0x01a1913d

[Raymond (superquad-vortex2)]

> > > >
> >
> > How do these kind of jack handle by UCM ?
> >
> >
http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3537/manuals
> >
> > 6 Headset port Connect a headphone, a microphone, or a headphone and
> > microphone combo (headset).
> >
>
> UCM is not really needed for this device as Pulseaudio handles the
> standardised HDA jacks and routing (there is nothing stopping a UCM
> config being defined though). So for each input/output endpoint above
> you would list it's jack kcontrol in the endpoint device section. e.g.
> sound server reads jack input and type, checks UCM config and matches
> the device before setting routing according to UCM device.
>

When using hda emu and latest alsa driver with
https://launchpadlibrarian.net/193669943/AlsaInfo.txt

The driver create capture source control which allow user to select
internal mic, headset mic and headphone mic , this control change the
function of the combo jack to headphone, headset and mic

If this logic is also applied to those notebook with three physical jack:
headset, headphone and mic jack

The user need to select the headset mic , mic and internal mic using
capture source control when not using pulseaudio

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Marcus Tomlinson (marcustomlinson)]

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.