newly added network printer does not work in 14.10

Bug #1404894 reported by themroc
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

We have five Kubuntu-Notebooks/PCs and 2 network Printer (IP based, Port 9100) at home.
Before the Upgrade to 14.10 not at all notebooks were both printer installed.

After the upgrade to 14.10, I must realize, that only those printer works, which was installed befor upgrading to 14.10.

Newly added network printer does not work in 14.10:
I cannot see the printer properties and it is not possible to print and after sending the print job, there is nothing in the print queue.
After a restart of Kubuntu the print jobs become visible in the print queue, but the now visible print jobs will not be processed.
And the printer properties are still not visible.

Only printers that were installed before the upgrade to 14.10 work after the upgrade.

cups: 1.7.5-3ubuntu2

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Please run apport-collect -p cups 1404894 from a terminal and provide your cups error log after trying to print as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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