Bluetooth not search headset

Bug #1404564 reported by Basil
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Bluetooth dont search my headset. In windows headset work correct.

Notebook:
Acer Aspire V 15 Nitro

System:
ubuntu 14.10 64 bit

$ uname -r
3.16.0-28-generic

$ lspci -nnk
07:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network Adapter [168c:0034] (rev 01)
 Subsystem: Lite-On Communications Inc Device [11ad:0802]
 Kernel driver in use: ath9k

$ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 005: ID 04f2:b474 Chicony Electronics Co., Ltd
Bus 003 Device 004: ID 06cb:2970 Synaptics, Inc.
Bus 003 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 003 Device 006: ID 04ca:300d Lite-On Technology Corp.
Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ dmesg | egrep 'Bluetooth'
[ 4.551551] Bluetooth: Core ver 2.19
[ 4.551567] Bluetooth: HCI device and connection manager initialized
[ 4.551573] Bluetooth: HCI socket layer initialized
[ 4.551575] Bluetooth: L2CAP socket layer initialized
[ 4.551582] Bluetooth: SCO socket layer initialized
[ 4.554416] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 4.554418] Bluetooth: BNEP filters: protocol multicast
[ 4.554424] Bluetooth: BNEP socket layer initialized
[ 4.554667] Bluetooth: RFCOMM TTY layer initialized
[ 4.554672] Bluetooth: RFCOMM socket layer initialized
[ 4.554676] Bluetooth: RFCOMM ver 1.11
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: hash 1849 F.... pulseaudio
 /dev/snd/controlC0: hash 1849 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=7586c9c9-2482-4139-9e43-d6c38c2e61de
InstallationDate: Installed on 2014-12-20 (31 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Acer Aspire VN7-591G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=535b3858-5277-462c-8a40-6467f95dfd0d ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-28-generic N/A
 linux-backports-modules-3.16.0-28-generic N/A
 linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-591G
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-591G:pvrV1.08:rvnAcer:rnAspireVN7-591G:rvrV1.08:cvnAcer:ct10:cvrV1.08:
dmi.product.name: Aspire VN7-591G
dmi.product.version: V1.08
dmi.sys.vendor: Acer

Revision history for this message
Basil (hash-hash) wrote :
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc2-vivid/

affects: linux-firmware (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1404564

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Basil (hash-hash) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Basil (hash-hash) wrote : BootDmesg.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : CRDA.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : IwConfig.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : Lspci.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : Lsusb.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : ProcEnviron.txt

apport information

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Basil (hash-hash) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : ProcModules.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : PulseList.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : RfKill.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : UdevDb.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : UdevLog.txt

apport information

Revision history for this message
Basil (hash-hash) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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